At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the supervision of an RN performs basic patient care activities.

Responsibilities:

• Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
• Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
• Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
• Assists with keeping patient rooms clean and orderly.
• Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
• Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
• Serves as liaison between patient care units and all other patient related departments.
• Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
• Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
• Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

This position is full-time, 72 hours per pay period, day shift, 7:00 a.m. to 7:30 p.m. with alternating weekends and holidays.

Required:

• High School Diploma or equivalent
• Nursing students who have completed one clinical rotation
• Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students  with one semester of clinical completed
• CPR – Basic Life Support
• Physical Demands Requirement:
  • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

• Phlebotomy experience
• Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.