At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Manager of Facilities reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Manager of Facilities is responsible for oversight of the day-to-day operations of the Facilities Department, which includes Maintenance, Engineering and Grounds.

Responsibilities:

For General Duties: 

• Sets clear expectations for continuous quality and service improvements.  Uses internal and external benchmark data to establish best practices within his scope of responsibility.
• Stays informed of current and emerging issues and trends for areas of accountability
• Makes effective hiring decisions, trains and develops staff within his departments.
• Identifies staff’s skills and interest, and provides timely and appropriate feedback to all staff.
• Demonstrates ability to communicate effectively across all sectors of the organization.
• Creates and develops relationships with key stakeholders, customers and peers.
• Tours and inspects daily the facility for facility defects and damage.  Coordinates the execution of repairs to meet or exceed customer service expectations.
• Develops, implements and enforces the departmental policies and procedures

For Maintenance:

• Provides facility management that is effective and cost efficient, resulting in a first class building.
• Participates in the creation and execution of the Hospital facility master plan.
• Develops and implements the maintenance strategies that increase asset life expectancy.
• Responsible for and functions as administrator for the CMMS that is utilized by maintenance for all PMs, CMs and self-IDs.
• Responsible for managing and implementing a program that complies with all local, state and regulatory agencies, to include but not limited to (percent completion of PMs, CMs, Electrical Safety testing).
• Responsible for an in-house key management and lock smith services program for all CDH departments and tenants.

For Engineering:

• Oversees the development of maintenance strategies that increase assets life expectancy, decrease service interruption, and lower the total cost of ownership for the facilities’ assets.
• Responsible for and functions as administrator for the CMMS that is utilized by engineering for all PMs, CMs and self-IDs.
• Responsible for managing and implementing a program that complies with all local, state and regulatory agencies, to include but not limited to (percent completion of PMs, CMs, Electrical Safety testing).
• Responsible for maintaining the on-line drawing and document management system.
• Develops and implements the water management plan as required by ASHRAE standard 188.

For Grounds: 

• Manages the landscaping, snow removal, parking garages, irrigation system, and pond maintenance.

For EOC:

• Ensures compliance with all Joint Commission, IDPH, IEPA, and OSHA regulations and other local, state, and federal governmental regulations.
• Chapter leader for the Life Safety and Utilities chapters, and supports the Director of Hospitality in oversight for Haz Chem and Medical Equipment. 

Required:

• 5 + years of facilities related supervisory experience
• High School Diploma
• Knowledge of maintenance and plant operations tasks, skills and equipment
• Excellent written and oral communication skills

Preferred:

• Bachelor’s degree in engineering, Business, Construction or related field.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.