About this role
Ensures collaboration with Information Services and Finance departments to ensure optimal system-wide best practices. Leads and manages the service delivery initiatives involving networking, integration, systems, security, data center, and related vendors in support of various organization daily operations, projects and initiatives. Manages various related information systems and facilitates synchronization with other systems in the organization.
Job Responsibility
- Interprets statistics, trends, and analysis to management; analyses data, prepares and presents project reports for management, clients or others.
- Recommends, and implements approved process improvements.
- Manages activities of business staff to ensure project progress is on schedule and within budget.
- Reviews status reports and modifies schedules and/or plans as required.
- Confers with staff to outline work plan and assign duties, responsibilities and scope of authority.
- Provides business staff with technical advice and problem resolution.
- Implements solutions in response to issues, customer complaints, regulatory changes, and insurance related updates in order to promote timely and efficient revenue cycle operations.
- Ensures the integrity of various related information systems and facilitates synchronization with the other systems throughout the organization.
- Collaborates with Information Services, vendor and customers to develop business proposal outlining deliverables, requirements, risks, assumptions, key stakeholders, roles and responsibilities and budget.
- Manages business activities with organizations or agencies outside the organization; monitors vendor performance on deliverables and takes corrective action as necessary.
- Tracks actual performance against planned business performance, analyze variances and participates in problem solving to ensure all customer needs are met while maintaining control of the project.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 10+ years of relevant experience and 2+ years of leadership / management experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Other facts
About Northwell
Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.
At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.
We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better.
We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.
For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.
Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.
What you'll do
- The Senior Advisor leads service delivery initiatives and manages information systems to ensure optimal operations. They analyze data, recommend process improvements, and ensure project progress aligns with budget and schedule.
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