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Epic Case Management - Senior Product Services & Management Analyst
full-timeVillage of New Hyde Park

Summary

Location

Village of New Hyde Park

Type

full-time

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About this role

Highly Preferred: Epic Case Management / Clindoc certification required

Job Description

Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced timely and accurately. Participates in implementing or enhancing products and solutions following the hybrid product/project development and implementation lifecycle.

Job Responsibility

 

  • Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users.
  • Analyzes and troubleshoots production problems; escalates issues and executes solutions.
  • Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions.
  • Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business
  • Solutions Leads, and other key stakeholders.
  • Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods.
  • Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users.
  • Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers.
  • Develops, coordinates, and executes detailed test plans.
  • Trains end users and documents processes for knowledge transfer.
  • Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables.
  • Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders.
  • Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance.
  • Recommends and implements improvements to end user processes as they relate to financial systems.
  • Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. 

Job Qualification

 

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • Master's degree in Computer Science, Business, or Engineering, preferred.
  • 3-5 years of relevant experience, required.
  • Excellent strategic thinking, project management, and time management skills, preferred.
  • Strong organization, communication, and collaboration skills, preferred.


*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Other facts

Tech stack
Epic Case Management,Clindoc Certification,Project Management,Data Warehousing,Financial Reporting,Customer Service,Troubleshooting,Collaboration,Technical Design,Testing,Training,Risk Management,Business Requirements,Healthcare Finance,Strategic Thinking,Time Management

About Northwell

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.

We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better.

We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.

For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.

Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitals and Health Care
Founding Year: 1997

What you'll do

  • The role involves supporting and enhancing financial systems, ensuring optimal functionality and data integrity. The analyst will lead complex projects, collaborate with various teams, and implement improvements to financial processes.

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Frequently Asked Questions

What does a Epic Case Management - Senior Product Services & Management Analyst do at Northwell?

As a Epic Case Management - Senior Product Services & Management Analyst at Northwell, you will: the role involves supporting and enhancing financial systems, ensuring optimal functionality and data integrity. The analyst will lead complex projects, collaborate with various teams, and implement improvements to financial processes..

Why join Northwell as a Epic Case Management - Senior Product Services & Management Analyst?

Northwell is a leading Hospitals and Health Care company.

Is the Epic Case Management - Senior Product Services & Management Analyst position at Northwell remote?

The Epic Case Management - Senior Product Services & Management Analyst position at Northwell is based in Village of New Hyde Park, New York, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Epic Case Management - Senior Product Services & Management Analyst position at Northwell?

You can apply for the Epic Case Management - Senior Product Services & Management Analyst position at Northwell directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Northwell on their website.