NR
SALES ASSOCIATE
part-time
About this role
Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo
At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.
As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.
Reporting to the Store Manager, as a Sales Associate, you will be responsible for delivering an exceptional customer shopping experience and building meaningful customer relationships.
Key Responsibilities:
- Provide outstanding customer service by following our customer service program
- Meet or exceed daily personal sales goals and key performance indicators (KPIs).
- Promote the brand through strong product knowledge and by representing company values.
- Build customer loyalty by introducing and encouraging enrollment in our loyalty program.
- Perform point of sale transactions quickly and accurately.
- Maintain visual merchandising standards, including store layouts, housekeeping, and visual displays.
- Ensure the store environment is clean, safe, and appealing.
- Support coworkers through collaboration, knowledge sharing, and teamwork.
- Follow all company directives, initiatives, and loss prevention procedures.
- Communicate openly, respectfully, and courteously with store team and customers.
- Contribute to a positive, inclusive, and values-driven work environment.
- Perform other duties as assigned to support overall store success.
Experience & Qualifications:
- Previous retail or customer service experience is an asset, but not required
- Passion for fashion, retail, and creating great customer experiences
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Strong organizational and time management skills
- Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
- Flexible open availability including days, evenings, weekends, and holidays
What you'll do
- As a Sales Associate, you will deliver an exceptional customer shopping experience and build meaningful customer relationships. You will also be responsible for maintaining visual merchandising standards and supporting coworkers through collaboration.
About Northern Reflections Ltd
Established in 1985, Northern Reflections has become a trusted brand known for our fashionable, unique clothing designed to comfortably fit and flatter a woman’s body. We began with one store in Guelph, Ontario, and today have 100+ stores coast to coast.
Our exclusively-designed collections, flare for colour and our comfort-tailored garments have built a very loyal following. Our friendly and knowledgeable Store Associates, and the overall brand experience, turn customers into long time friends.
The Northern Reflections team is passionate about creating one-of-a-kind items and beautiful collections that reflect current fashion trends. We are devoted to developing superb quality fabrics, finishes and details in every style we produce. When entering a Northern Reflections store, that season’s latest fashions and colour pallets are instantly visible, and our Store Associates are there to help our customers put together great fitting, figure flattering, versatile looks that will enhance every wardrobe.
As our business has grown and our fashions have evolved, Northern Reflections’ vision has remained constant: we are "Devoted to our customers, passionate about our brand, and inspired by our people."
Ready to join Northern Reflections Ltd?
Take the next step in your career journey
Frequently Asked Questions
What does a SALES ASSOCIATE do at Northern Reflections Ltd?
As a SALES ASSOCIATE at Northern Reflections Ltd, you will: as a Sales Associate, you will deliver an exceptional customer shopping experience and build meaningful customer relationships. You will also be responsible for maintaining visual merchandising standards and supporting coworkers through collaboration..
How do I apply for the SALES ASSOCIATE position at Northern Reflections Ltd?
You can apply for the SALES ASSOCIATE position at Northern Reflections Ltddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.