SUMMARY

Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Oversees the bakery operation of the store to ensure that all budgeted financial objectives and departmental product quality and presentation standards are achieved to promote optimal opportunity for sales. Ensures that all corporate and state sanitation procedures and regulations are met. Oversees all clerks within the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned. Does not supervise associates on a regular basis. Responsible for proper handling and merchandising of all bakery products according to company policy. Display and express a complete knowledge of all bakery products to the customer. Consistently work to provide fast, friendly, helpful and efficient customer service at all times. Responsible for smiling, making eye contact and thanking customer upon fulfilling customer's request. Maintain a neat, clean and organized work station, according to 5S standards, at all times. Manage the day-to-day bakery operation of the store through ensuring that all bakery product quality, inventory and merchandising standards are realized. Maintain an adequate presentation with the variety of products necessary to meet customers’ needs. Responsible for monitoring, controlling and attaining the bakery department financial budgets. Ensures budgeted sales, gross profit and shrink levels are met to achieve budgeted CTO dollars. Ensure customer satisfaction through product availability, quality, outstanding service and sanitary conditions. Responsible for merchandising of all bakery department products and displays according to corporate sales programs. Responsible for producing and displaying only quality products that meet corporate bakery standards. Responsible for ensuring that all bakery associates are properly trained to corporate bakery standards. Ensure that all associates adhere to corporate and state sanitation regulations. Ensure that all customer orders and deliveries are completed in a timely and accurate manner. Responsible for scheduling all bakery associates to satisfy customer needs. Control shrink through adherence to related policies and procedures. Perform other related duties as assigned by management and adhere to all company policies and procedures.

MINIMUM QUALIFICATIONS

Must be at least 18 years of age. Ability to manage others and demonstrate follow-through to achieve desired results and objectives.

EDUCATION AND EXPERIENCE

Satisfactory performance reviews. Strong communication skills. Basic computer skills. High School Degree or equivalent. 3+ years of related experience.

PHYSICAL REQUIREMENTS

EQUIPMENT USED