About this role
Job Category:
Physician Services / Physician ClinicsWork Shift/Schedule:
8 Hr Afternoon - EveningNortheast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.
Minimum Job Qualifications
Licensure or other certifications: Current BLS certification required or must be obtained within 30 days of hire.
Educational Requirements: High School Diploma or GED
Minimum Experience:
Other:
Preferred Job Qualifications
Preferred Licensure or other certifications:
Preferred Educational Requirements:
Preferred Experience: Customer Service or Physician's Office experience preferred.
Other:
Job Specific and Unique Knowledge, Skills and Abilities
Knowledge of and proficient use of EMR (Electronic Medical Record) system
Essential Tasks and Responsibilities
Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
Schedules appointments for patient referrals as requested by Physicians.
Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
Opens and distributes mail to appropriate personnel daily.
Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
Ensures daily audit journals are balanced. Enters charges accurately.
Forward all monthly reports to the Central Business Office in a timely manner.
Prepares daily deposits per center procedure.
Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
Maintains inventory of front office supplies as required.
Physical Demands
Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
Vision: Moderate, Occasionally 0-30% of time
Kneeling/Stooping/Bending: Occasionally 0-30%
Standing/Walking: Occasionally 0-30%
Pushing/Pulling: Occasionally 0-30%
Intensity of Work: Occasionally 0-30%
Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Other facts
About Northeast Georgia Health System
Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest – with a total of more than 1,000 beds and more than 1,500 medical staff members representing more than 60 specialties. Learn more at www.nghs.com.
NGHS includes Northeast Georgia Physicians Group (NGPG), an employed group of more than 700 talented physicians, physician assistants, nurse practitioners, midwives and other clinical staff spanning more than 40 specialties at more than 50 locations across the region.
NGHS is also home to Georgia Heart Institute, the most forward-thinking heart and vascular program in the state and includes one of the largest cardiology practices in the region, including more than 120 clinicians seeing patients at more than a dozen locations. With a multi-disciplinary team of experts treating nearly every type of heart and vascular disease and participating in leading national research, we’re providing advanced care that ensures lasting heart health for generations.
What you'll do
- The Medical Office Assistant performs reception duties, maintains clinical and financial records, and manages front office inventory. They also handle patient referrals, schedule appointments, and ensure accurate patient information is entered into the EMR system.
Ready to join Northeast Georgia Health System?
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