DENTAL/OPTOMETRIC RECEPTIONIST
full-time•San Jose
About this role
Job DetailsJob Location: San Jose, CA 95122Salary Range: $31.00 - $31.00 HourlySUMMARY OF POSITION:
Assist patients to effectively utilize dental services and perform a variety of general clerical duties. Handle all billing activities of the department.
ESSENTIAL JOB FUNCTIONS:
Greet clients and answer phones courteously for the clinic. Direct clients to appropriate services as needed.
Explain NEMS’ system and clinic services to new clients.
Direct and escort clients to assigned operatories.
Handle schedules/appointments for patients and clinic providers.
Keep track of DentiCal or insurance authorization and schedule appointment accordingly.
Handle dental records: filing appropriate information in dental charts and in NextGen system, file X-rays, request charts from Medical Department as needed, prep charts and superbills for scheduled clients.
Obtain Denti-Cal / Medi-Cal stickers from clients. Verify Denti-Cal eligibility.
Handle cash register, check client’s balance and obtain payment from responsible party.
Prepare and audit charge and receipt summary at the end of the day make corrections to data entry if needed.
Handle daily clerical duties: typing, filing, office supplies, receiving and sorting mail, etc.
Handle/process/file all type of billing in the department, including Medi-Cal / Denti-Cal, Medicare, and private insurance.
Performs other job duties as required by manager/supervisor.
Minimum high school degree and at least 2 years of similar work experience.
Prior training and experience in dental insurance billing is preferred.
Knowledge of dental terminology and ability to read radiographs to facilitate insurance billing is highly preferred.
Ability to handle computer data entry (EPIC).
LANGUAGE:
Must be able to fluently speak, read and write English.
Fluent Chinese speaker (Cantonese and Mandarin) required
Fluent in other languages are an asset.
STATUS:
This is an FLSA Non-exempt position.
This is not an OSHA high-risk position.
This is a Full Time position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
What you'll do
- The primary role involves assisting patients with dental services, managing all departmental billing activities, and performing general clerical duties for the clinic. Essential functions include greeting clients, handling appointments, managing dental records, processing various insurance claims (Medi-Cal/Denti-Cal, Medicare, private insurance), and managing cash transactions.
About NORTH EAST MEDICAL SERVICES
North East Medical Services (NEMS) is one of the largest community health centers in the United States targeting the medically underserved Asian population. Based in San Francisco, the non-profit community health center offers comprehensive health care services to a variety of patients, a majority of whom are uninsured or low-income. NEMS offers linguistically-competent and culturally-sensitive health care services in many languages and dialects, including Cantonese, Mandarin, Toishan, Vietnamese, Burmese, Korean, French, and Hindi.
NEMS operates several clinics throughout the San Francisco Bay Area, spanning three counties. Our main clinic is located at 1520 Stockton Street in Chinatown/North Beach; with additional clinics in San Francisco's Portola, Visitacion Valley, Richmond, Tenderloin and Sunset districts; as well as Daly City and San Jose. NEMS employs over 700 health care and clinical support professionals and serves over 70,000 patients each year.
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Frequently Asked Questions
What does a DENTAL/OPTOMETRIC RECEPTIONIST do at NORTH EAST MEDICAL SERVICES?
As a DENTAL/OPTOMETRIC RECEPTIONIST at NORTH EAST MEDICAL SERVICES, you will: the primary role involves assisting patients with dental services, managing all departmental billing activities, and performing general clerical duties for the clinic. Essential functions include greeting clients, handling appointments, managing dental records, processing various insurance claims (Medi-Cal/Denti-Cal, Medicare, private insurance), and managing cash transactions..
Is the DENTAL/OPTOMETRIC RECEPTIONIST position at NORTH EAST MEDICAL SERVICES remote?
The DENTAL/OPTOMETRIC RECEPTIONIST position at NORTH EAST MEDICAL SERVICES is based in San Jose, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the DENTAL/OPTOMETRIC RECEPTIONIST position at NORTH EAST MEDICAL SERVICES?
You can apply for the DENTAL/OPTOMETRIC RECEPTIONIST position at NORTH EAST MEDICAL SERVICESdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.