About this role
Job Description
The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance oversight and budgeting. This position is responsible for the execution of the company shrinkage reduction strategy within their store/building. The Asset Protection Manager is responsible for the safety and security of employees, theft prevention, enhancing company profitability, and alignment with company values and business strategy. The Asset Protection manager is expected to partner with cross functional store leaders to support the retail asset protection business.
KEY RESPONSIBILITIES:
- Lead by example and execute the organizational strategy set by the AP Division
- Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy and Human Resources, being the leader in shrink impacting subjects.
- Act as Owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents.
- Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly.
- Results driven leader through leveraging data to identify trends to mitigate internal and external theft
- Lead execution of company shrink program and directives, including shrink reduction plans and detecting issues of theft and dishonesty
- Strong People Leader, hiring and developing talent that has the competencies to support internal and external investigations, auditing, shortage reduction programs and AP awareness programs and system controls
- Be Data Driven leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability
QUALIFICATIONS:
- Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience
- A comprehensive understanding of Exception Based Reporting tools and Case Management Software
- Ability to develop and maintain productive relationships with other employees and leaders
- Ability to communicate clearly and professionally with co-workers and customers
- Strong decision making and problem-solving skills when in high stress situations
- Strong written communication skills
- Strong organizational, delegation and follow-through skills
- Ability to manage competing priorities in a fast-paced environment
- Computer proficiency, including use of monitoring and surveillance technologies
- High level of ownership, accountability, and initiative
- Ability to work a flexible schedule based on department and store needs
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
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Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
Other facts
About Nordstrom
At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.
Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.
In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.
Interested in joining the Nordstrom team?
See some of our current opportunities under our Careers tab or visit careers.nordstrom.com to apply today.
What you'll do
- The Manager of Asset Protection is responsible for supervising Asset Protection teams, executing shrinkage reduction strategies, and ensuring the safety and security of employees. This role involves partnering with store leaders and monitoring incidents to enhance company profitability.
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