About this role
Job Description
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment.
A day in the life…
· Share your love of beauty trends and tell customers all about product knowledge
· Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
· Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
· Defuse customer situations and provide resolution in a timely and effective manner
· Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day
You own this if you have…
· Enthusiasm and a sense of adventure, see the glass as half full
· Accountability, initiative, and a high level of ownership
· Organizational skills, attention to detail, and ability to prioritize multiple tasks
· A calm head in a busy retail environment
· Solid math, verbal, and written communications skills
· Physical Requirements:
- · Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
- · Frequent use of hands for grasping, fine manipulation, pushing and pulling
- · Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
- · Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/BenOverview07-14VariableES-US.pdf
Youtube Link: https://www.youtube.com/embed/F9GuXwSvUbs
Other facts
About Nordstrom
At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.
Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.
In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.
Interested in joining the Nordstrom team?
See some of our current opportunities under our Careers tab or visit careers.nordstrom.com to apply today.
What you'll do
- The Beauty Concierge is responsible for providing excellent customer service by sharing beauty trends and product knowledge while ensuring a clean and organized sales floor. They also handle customer situations effectively and assist with inventory processes.
Ready to join Nordstrom?
Take the next step in your career journey