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Property Damage Rep (I/II/Sr) – Parsippany, NJ
full-time•United States•$51k - $102k
About this role
Description
"You work for NJM? That's a great company!" If you're hired at NJM, you'll hear it over and over again from friends, family and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a terrific benefits plan including 401K match up to 8%. Employees who are hired at NJM often stay at NJM – many for the duration of their careers.
At NJM Insurance Group (NJM), a top-rated insurance company, our General Claims department in Parsippany, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looking for talent with and without prior experience in the insurance industry.
Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete.
Salary: The level and salary is commensurate with direct experience and credentials.
- Level I - $51,120.55 - $67,542.80 annually based on experience
- Level II - $58,737.25 - $89,324.95 annually based on experience
- Sr. Level - $77,698.40 - $102,805.30 annually based on experience
Responsibilities
Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution
Verify coverage, open claims, contact parties involved
Verify and investigate information presented by first and third party claimants
Schedule appraisals or repair facilities, assess related damage
Contact witnesses, police departments, attorneys or other insurance companies
Claims are settled and negotiated based on company guidelines and applicable law
Requirements
Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor’s degree
Level II – Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster
Sr Level - Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut
Bachelor’s degree is a plus
Knowledge of Claims or Personal Lines area are a plus
Requires strong oral and written communication skills
Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need
Multi-tasking, problem-solving and decision-making skills
Technical aptitude, including a working knowledge with Microsoft Office
Ability to work in a fast-paced environment
Ability to juggle multiple priorities and manage time effectively
Ability to think critically, use resources and seek answers
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $0-$0Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
What you'll do
- Handle, settle, and close property damage claims by bringing a prompt resolution. Verify coverage, investigate claims, and negotiate settlements based on company guidelines.
About NJM Insurance Group
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers.
• Forbes Best In-state Employer, 2019-2025
• Certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers,* 2018-2025
• #1 in the Mid-Atlantic Region in the J.D. Power 2025 U.S. Auto Insurance Study (AIS)**
• #7 for home insurance and #5 for auto insurance in the U.S. in Forbes List of World's Best Insurance Companies, 2024
*J.D. Power 2025 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com/awards.
**For J.D. Power 2025 award information, visit jdpower.com/awards.
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Frequently Asked Questions
What does NJM Insurance Group pay for a Property Damage Rep (I/II/Sr) – Parsippany, NJ?
NJM Insurance Group offers a competitive compensation package for the Property Damage Rep (I/II/Sr) – Parsippany, NJ role. The salary range is USD 51k - 103k per year. Apply through Clera to learn more about the full compensation details.
What does a Property Damage Rep (I/II/Sr) – Parsippany, NJ do at NJM Insurance Group?
As a Property Damage Rep (I/II/Sr) – Parsippany, NJ at NJM Insurance Group, you will: handle, settle, and close property damage claims by bringing a prompt resolution. Verify coverage, investigate claims, and negotiate settlements based on company guidelines..
Is the Property Damage Rep (I/II/Sr) – Parsippany, NJ position at NJM Insurance Group remote?
The Property Damage Rep (I/II/Sr) – Parsippany, NJ position at NJM Insurance Group is based in United States, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Property Damage Rep (I/II/Sr) – Parsippany, NJ position at NJM Insurance Group?
You can apply for the Property Damage Rep (I/II/Sr) – Parsippany, NJ position at NJM Insurance Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.