NI
General Claims Associate- Student Worker
part-time•Hammonton
About this role
We are seeking a part-time General Claims Associate, college student to work to in our Property Damage Department. Associates are responsible for assisting with claim related tasks, making phone calls, and documenting claim files, while providing superior customer service.
The hours for the position will flex Monday through Friday and may be scheduled around a student's academic obligations in an associate's, bachelor's, or master's program. The hours for the position are 15 to 20 hours per week. This is a great opportunity to gain valuable work experience in the insurance industry while working toward completing your college education!
Responsibilities:
Assist with property damage claims by bringing a prompt and amicable resolution.
Assist to verify coverage on claims and contact parties involved, including lienholders, insurance carriers, body shops, etc.
Initiate phone calls to repair facilities, to assist in obtaining repair status and/or requesting documentation.
Claims are settled and negotiated based on company guidelines and applicable law.
Full-Time in office position
Qualifications:
Excellent verbal and written communication skills.
Strong organizational skills.
Multi-tasking, problem-solving and decision-making skills.
Technical aptitude, including a working knowledge of Microsoft Office.
Ability to work in a fast-paced environment.
Must be a student currently working toward an associates, bachelor’s, or master’s degree.
Ability to think critically, use resources and seek answers.
Minimum 3.0 GPA required
Must be commutable to our Hammonton, NJ office.
Preferred Qualifications:
Prior experience interacting with the public in a professional setting is preferred.
Bilingual is a plus
The General Claims Associate position can pay $21-$22 per hour.
Starting Rate: $21Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
What you'll do
- Assist with property damage claims to bring a prompt and amicable resolution. Responsibilities include verifying coverage, contacting involved parties, and documenting claim files.
About NJM Insurance Group
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers.
• Forbes Best In-state Employer, 2019-2025
• Certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers,* 2018-2025
• #1 in the Mid-Atlantic Region in the J.D. Power 2025 U.S. Auto Insurance Study (AIS)**
• #7 for home insurance and #5 for auto insurance in the U.S. in Forbes List of World's Best Insurance Companies, 2024
*J.D. Power 2025 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com/awards.
**For J.D. Power 2025 award information, visit jdpower.com/awards.
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Frequently Asked Questions
What does a General Claims Associate- Student Worker do at NJM Insurance Group?
As a General Claims Associate- Student Worker at NJM Insurance Group, you will: assist with property damage claims to bring a prompt and amicable resolution. Responsibilities include verifying coverage, contacting involved parties, and documenting claim files..
Is the General Claims Associate- Student Worker position at NJM Insurance Group remote?
The General Claims Associate- Student Worker position at NJM Insurance Group is based in Hammonton, New Jersey, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the General Claims Associate- Student Worker position at NJM Insurance Group?
You can apply for the General Claims Associate- Student Worker position at NJM Insurance Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.