About this role
Team Lead at NVS Athens (Designer Outlet Spata) - Full Time Opportunity
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
As our Nike Store Lead, your mission will be to build the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting.
Responsibilities
▪ Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
▪ Handle more complex transactions or customer service situations
▪ Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)
▪ Seek ongoing training and education to further develop expertise
▪ Assist managers in conducting formal onboarding and training programs for associates
▪ Assist with loss prevention efforts by providing proactive customer service
▪ Assist in coordinating work of other associates
▪ May have key holder responsibilities
▪ High school diploma or equivalent
▪ 3 years retail experience
▪ Basic computer skills including Microsoft Office
▪ Ability to work weekends, evenings and holidays as needed.
Other facts
About Nike
Nike is committed to redefining the future of sport through a comprehensive approach to environmental sustainability. Grounded in a deep sense of responsibility for the planet, our commitment extends across the entire lifecycle of our products. Here's how Nike defines environmental sustainability:
Innovative Materials:
At the heart of our sustainability efforts is a dedication to innovative materials that minimize environmental impact. We constantly explore and invest in sustainable alternatives, incorporating recycled materials, organic cotton, and other eco-friendly innovations into our product lines.
Reducing Waste:
Nike is actively working to reduce waste in our manufacturing processes. Through advanced design techniques and responsible sourcing, we aim to minimize the environmental footprint of our products, ensuring that every step of the production cycle aligns with our commitment to sustainability.
Circular Design:
Embracing a circular economy, Nike is reimagining product design to extend the lifespan of our products. By emphasizing durability, repairability, and recyclability, we are actively working to create a closed-loop system that reduces waste and promotes responsible consumption.
Energy Efficiency:
Nike is dedicated to minimizing our carbon footprint by implementing energy-efficient practices in our manufacturing and supply chain. We're investing in renewable energy sources, setting ambitious targets to reduce greenhouse gas emissions, and continuously exploring ways to operate with the environment in mind.
Water Stewardship:
Recognizing the importance of water as a precious resource, Nike is committed to responsible water management. We strive to reduce water usage in our supply chain, implement sustainable water practices, and engage in partnerships that address global water challenges.
Transparency and Accountability:
Nike believes in transparency and being accountable for our environmental impact. We openly communicate our sustainability go
What you'll do
- The Team Lead will utilize exceptional customer service skills and product knowledge to connect customers with the right products and drive sales. They will also assist in training associates and coordinating the work of other team members.
Ready to join Nike?
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