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Executive - Retail Serives
full-timeKolkata

Summary

Location

Kolkata

Type

full-time

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About this role

Job Description

At Nielsen we autonomously contribute to analysis that resolves specific Client concerns; serves as a liaison between the Commercial team, Quality
Assurance, Operations, Engineering, & Data Science teams with regards to Internal and External Client Projects. Data science drives everything we do
here at NielsenIQ. Our statistical research is at the forefront of an industry moving at the speed of light. In this role on the Digital Product team, your
work on innovative methodologies and data optimization will directly
impact our business and our clients. It is a Client servicing role; The FTE will be interacting with the CMI on a day-to-day basis.


RESPONSIBILITIES
• Maintain a client service orientation by managing the day-to-day administration of client service activities.
• Working closely with the retailers – T&D / FMCG – Getting timely data, solving queries, giving insights to the retailer

Client Management: handle RMS related clients' queries
• Working closely with hub team for reports, DB generation & also in case of any adhoc queries
• Technical: acquire knowledge of both RMS solutions by attending requisite training
• Maintain accurate, complete, up-to-date, and insightful client business profiles

• Serve as primary contact to assigned client contacts on ad-hoc analyses and understand and respond to questions on content, basic data, issues/questions, report generation, etc
• Delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. and perform quality checks on all reports for alignment to request accuracy and correctness

QUALIFICATIONS
● 2 to 4 years’ experience in Tech and Durable/ FMCG / Service / Retail industry
● Effective communication skills
● Strong Client Focus and Proactiveness
● Strong command on Microsoft Excel and PowerPoint
● Working knowledge of research techniques and methodologies
● Plus point: Working knowledge of statistic and multivariate analysis
● Knowledge of T&D/ RMS is a plus

 

A LITTLE BIT ABOUT YOU
You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve
worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to
detail. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big
data and you’re ready to influence what’s next.

Additional Information

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Other facts

Tech stack
Client Management,Communication Skills,Microsoft Excel,PowerPoint,Research Techniques,Data Optimization,Statistical Research,Analytical Skills,Attention to Detail,Proactiveness,Quality Assurance,Data Science,Retail Industry Knowledge,Technical Knowledge,Multivariate Analysis,RMS Solutions Knowledge

About NielsenIQ

NielsenIQ (NIQ) is one partner for all your digital measurement and activation needs. Fuel your omnichannel retail strategy with the world's largest consumer intelligence provider.

Measure your digital performance and track online consumer behavior & casuals. Optimize search performance, activate marketing & e-retail strategies, and optimize your digital shelf.

One partner. The Full View™.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Software Development
Founding Year: 1923

What you'll do

  • The role involves managing day-to-day client service activities and serving as the primary contact for assigned clients. It requires delivering quality services and ensuring timely and precise responses to client queries.

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Frequently Asked Questions

What does a Executive - Retail Serives do at NielsenIQ?

As a Executive - Retail Serives at NielsenIQ, you will: the role involves managing day-to-day client service activities and serving as the primary contact for assigned clients. It requires delivering quality services and ensuring timely and precise responses to client queries..

Why join NielsenIQ as a Executive - Retail Serives?

NielsenIQ is a leading Software Development company.

Is the Executive - Retail Serives position at NielsenIQ remote?

The Executive - Retail Serives position at NielsenIQ is based in Kolkata, West Bengal, India. Contact the company through Clera for specific work arrangement details.

How do I apply for the Executive - Retail Serives position at NielsenIQ?

You can apply for the Executive - Retail Serives position at NielsenIQ directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about NielsenIQ on their website.