At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
• Develop lasting relationships with great people.   
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

The Supply Chain Solutions Analyst II, Continuous Improvement will develop, execute, monitor, and report the progress of continuous improvement projects set forth by the Supply Chain Solutions Group. The SCS Analyst II will be responsible for developing and executing the entire project management spectrum from requirements gathering and planning through execution and signoff. They will develop their own project management, communication, and CI skills, while building Supply Chain business acumen. They will map processes, analyze work and information flows for standardization, automation and optimization opportunities, and analyze data to determine efficacy and control of CI projects, always seeking the most optimal solution. They will be the primary process engineers for Supply Chain Solutions processes, improvement projects, and technologies. Depending on project scope and complexity, the Analyst II will collaborate with the IT or Data & Decision Intelligence departments to develop solutions, or independently design and deliver solutions and automations.

Essential Functions

• Understands opportunities for business process improvement, and seeks to learn and document underlying and existing business processes.
• Develops Business Requirements and Product Requirements documents for Technology improvements.
• Develops proof of concepts by leveraging existing tools and evaluating emerging technologies to identify the most effective solutions for business needs.
• Designs, develops, and manages automations using Robotic Process Automation (RPA) tools such as Microsoft Power Automate.
• Develops User Acceptance Test criteria and tests new functionality before it is deployed to production environments.
• Participates in software design discussions aimed at identifying the best solution to address business needs.
• Documents and monitors business processes, business rules, metrics and standard operating procedures of improvement initiatives and Supply Chain.
• Analyzes different solutions for ROI, CBA, and feasibility to determine best solution.
• Establishes methods and coordinates implementation of new processes and technology throughout the Supply Chain department.
• Executes other projects and tasks as identified and assigned.
• Executes solutions to be simple, yet impactful and provide results that are tangible and measurable.
• Ensure seamless transition of business process during change management.
• Manage several projects with shifting priorities and timeframes 
• Stays current on emerging tools, techniques and technologies that can support process improvement.
• Plans and implements projects
• Helps define project scope, goals and deliverables
• Tracks deliverables
• Presents to stakeholders reports on progress as well as problems and solutions
• Implements and manages change when necessary to meet project outputs
• Evaluates and assesses results of projects
• Constantly drives process improvement by leveraging out-of-the-box thinking & exploring creative avenues.   
• Performs ad hoc tasks as delegated by management
• Records and reports actions taken throughout many departmental processes, for the purpose of analysis support and SOP generation
• Monitors and follows up on actions required from external parties for existing improvement projects.
• Designs, illustrates, and publishes flow charts, decision trees, SOPs, charts, calendars and multiple other visualizations in support of documentation, project management and communication
• Promotes and develops a continuous improvement culture across the department
• Ensures continuity of automated solutions by providing support and resolving automation issues during evenings and weekends as per Business needs
• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

• Minimum Qualifications:
  • 2 Years  – Supply Chain, IT, Engineering or similar
  • 2 Years  – Data Analysis, Data Science, Data Presentation Architecture and/or Statistics
  • 2 Years  – Business Process Improvement, Continuous Improvement, Business Process Engineering experience may include a combination of work experience and education

• Preferred Qualifications:
  • 4 Years – Supply Chain, IT, Engineering or similar
  • 4 Years  – Data Analysis, Data Science, Data Presentation Architecture and/or Statistics    
  • 4 Years  – Business Process Improvement
  • 4 Years  – Manufacturing Supply Chain Experience
  • 4 Years  – Supply Chain in a large, multiple data source environment

experience may include a combination of work experience and education

Competencies

• Project Management
• Supply Chain Engineering
• Strong business acumen, coupled with the ability to communicate findings to both business and IT leaders in a way that can influence how an organization approaches a business challenge
• Strong working knowledge of Supply Chain and ERP software such as Oracle EBS, OTM, JDA, Logility and etc.
• Ability to build Automations using RPA software like PowerAutomate
• Ability to build AI Agents using tools like Microsoft Copilot Studio, Oracle AI Agent Studio
• Ability to model Supply Chain problems using Excel and other systems, and recommend solutions
• Hands-on experience of using SQL, and at least one programming language (Python, Visual Basic, R Script, Java etc)
• Knowledge of Visualization tools such as Tableau, Power BI is a plus
• Adaptability – Does not require a rigid framework to operate successfully in; is able to improvise both process and technologically to affect the desired outcome; Can clearly explain logical reasons for improvisation.
• Demonstrated ability to multi-task, work under pressure, think analytically and communicate effectively.
• Planning/Organizing - uses time efficiently; organizes or schedules other people and their tasks optimally
• Detail oriented and accurate - minimizes mistakes, follows every step in a process and follows through with all tasks. Double checks work for accuracy
• Oral Communication - speaks clearly and persuasively in positive or negative situations; demonstrates presentation skills 
• Team Work - balances team and individual responsibilities; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives. Works well across levels and departments.   
• Written Communication - writes clearly and informatively; presents numerical data effectively; able to read and interpret written information from a variety of levels and technical proficiencies 
• Time & Project Management - Comfortable working within tight and changing deadlines; able to work independently. Oriented towards a deadline completion mindset – puts in the required extra effort to prevent delays
• Coachability – Has the ability to explicitly and thoroughly follow directions, asks questions to make sure directions are clear.

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Makes safety the number one priority
  • Keeps alert for safety issues and escalates immediately
  • Effectively prioritizes tasks based on department goals
  • Shows respect to others and confronts interpersonal issues directly
  • Prioritizes resolution of customer issues effectively
  • Responds promptly and honors commitments to internal and external customers
• InnovACT
  • Makes recommendations to continuously improve policies, methods, procedures, and/or products
  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
  • Increases performance through greater efficiency
• Find a Way
  • Seeks to develop technical knowledge through learning from other experts
  • Understands interdepartmental impact of individual decisions and actions
  • Seeks solutions rather than placing blame
• Empowered to be Great
  • Consistently looks for ways to improve one’s self through growth and development opportunities
  • Communicates clearly and promptly up, down, and across
  • Communicates effectively to manage expectations

Education

• Minimum Required: 
  • Bachelor's Degree in Computer Science, Mathematics, Statistics, Economics, Supply Chain, Engineering, Industrial Engineering, or Business.

• Preferred: 
  • Master's Degree in Computer Science, Mathematics, Statistics, Economics, Supply Chain, Engineering, or MBA.

Certification/License:

• Required:           N/A
• Preferred:          APICS CPIM/CSCP, PM

Foreign Language

• Required:           None Required
• Preferred:          None Required

Typical Compensation Range

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. 
• Tuition reimbursement, college savings plan and scholarship opportunities
• And more!

https://careers.niagarawater.com/us/en/benefits

Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

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