Summary
About this role
Job Overview:
We are seeking a results-driven Senior Key Account Manager to manage and expand our key enterprise and national accounts. The ideal candidate will be responsible for strengthening client relationships, driving revenue growth through cross-selling and up-selling, and ensuring seamless API integrations to enhance client experience.
Key Responsibilities:
Account Management & Growth:
- Serve as the primary point of contact for key enterprise and national accounts, ensuring strong relationships and long-term partnerships.
- Identify opportunities to expand business within existing accounts through cross-selling and up-selling strategies.
- Develop and execute account growth plans, aligning with clients’ business objectives.
Revenue Generation & Client Retention:
- Achieve revenue targets by identifying and implementing new business opportunities within the existing client base.
- Proactively address client concerns, ensuring high customer satisfaction and retention.
- Negotiate and finalize contracts, pricing structures, and service agreements.
Technical & API Integration:
- Collaborate with internal technical teams to facilitate seamless API integrations for clients.
- Understand API capabilities and guide clients on optimizing integrations for enhanced performance.
- Work closely with IT and product teams to resolve technical challenges and ensure smooth onboarding.
Strategic Coordination & Reporting:
- Analyze client data, market trends, and competitive insights to drive strategic decision-making.
- Prepare and present performance reports to internal stakeholders and clients.
- Work cross-functionally with sales, marketing, and customer support teams to enhance service delivery.
Key Qualifications & Skills:
- Experience: Minimum 6+ years in key account management, enterprise/national accounts, or client servicing roles.
- Industry Exposure: Fintech, digital payments, e-commerce, SaaS, or related industries preferred.
- Sales Acumen: Strong experience in cross-selling and up-selling with enterprise clients.
- Technical Understanding: Knowledge of API integration and ability to collaborate with technical teams for seamless execution.
- Stakeholder Management: Excellent communication, negotiation, and relationship management skills.
- Analytical Thinking: Ability to derive insights from data to drive business decisions.
About Company
GyFTR is the brand name for Vouchagram India Private Limited which is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 125 + brands like Levis, Flipkart, Marks and Spencer, Dominos etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells etc. to name a few.
GyFTR is the market leader owning 60% of the market share as per numbers with a footprint covering 90% space. The company has grown more than 150% on year-on-year basis for last 3 years.
Website
Why Join Us?
- Be part of a high-growth company in the Digital Rewards industry.
- Opportunity to manage top enterprise clients and drive impactful business growth.
- Work in a collaborative environment with a strong focus on innovation and customer success.
Other facts
About Nexthire
Staffing and Recruiting Firm providing Temporary, Temp-to-Hire, Direct Hire and Payroll Services.
Placement of pre-screened qualified candidates in Administrative, Legal, Accounting, Finance, Human Resources, Medical, Veterinary, IT, Engineering and Technical areas.
What you'll do
- The Senior Key Account Manager will manage and expand key enterprise and national accounts while strengthening client relationships and driving revenue growth. They will also ensure seamless API integrations to enhance the client experience.
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