About this role
U.S. citizens must have sponsorship in Guantanamo Bay, Cuba
Jamaican or Filipino citizens must submit a paper application found outside the HR office or by email [email protected]
Job Summary
Assists in performing various tasks in connection with the receipt, storing and shipping of over shipped, damaged merchandise, etc.; assists in preparing chargebacks and processing same.
Duties and Responsibilities
Assists warehouse workers in the chargeback area performing the following duties:
- Receives from Exchange location stores over shipped and/or damaged merchandise with merchandise transfers and/or other documents. Logs in transfer number, vendor name and date received. Unpacks, checks and verifies items with vendor against appropriate documents for accuracy of identification, number of items, model numbers, prices, etc.
- Assists in preparing chargeback form (SS/105) indicating description, quantity, unit, unit control, reason for return etc. Removes price tags, places identified stock/items in temporary storage location; determines action to be taken on returned merchandise; prepares merchandise for shipment to manufacturer, seals, weighs and labels merchandise. Assigns control number; prepares request for information and forwards to procurement for disposition of merchandise to vendor/manufacturer.
- Receives merchandise with accompanying chargebacks from vendor. Completes appropriate forms, verifying merchandise and price. Stamps and returns to location stores for resale or pickup by patron, etc.
- Receives return authorization (RA) from vendor/manufacturer for return of damaged/over shipped/shipped in error merchandise. Checks RA against merchandise control sheet for style number, quantity, etc., following established procedures.
- Occasionally operates material handling equipment.
- Supervisor makes assignments and gives detailed oral instructions on new or changed operations and changes from standard procedures. Routine work is accomplished according to specific oral or written instructions and established methods. Work is reviewed for accuracy, and to ensure that specific instructions are being followed.
PHYSICAL EFFORT:
Performs work on hard surfaces and in work areas that require standing, stooping, bending and working in tiring and uncomfortable positions; may lift and carry supplies and materials up to 70 pounds; and over 70 pounds with assistance.
WORKING CONDITIONS:
Work is performed inside a warehouse in bin rooms, or other assigned areas. The areas may be cold, drafty, damp, or hot. Is exposed to injury from falling stock, from handling materials and from mechanical equipment.
- Performs other related duties as assigned.
GENERAL EXPERIENCE
Twelve months experience performing warehousing related duties such as receiving storing shipping chargebacks etc. or similar work that provided the knowledge and skills to perform the duties of the position.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE
One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience.
PHYSICAL REQUIREMENTS
Performs work on a hard surface and in work areas that require you to walk stoop bend and work in uncomfortable positions for a long period of time. May lift and carry supplies and materials weighing up to 70 lbs and sometimes over 70 lbs with assistance. The areas may be cold drafty damp or hot. May be exposed to injury from falling stock from handling materials and from mechanical equipment.
Other facts
About NEXCOM
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars.
About Our Business Lines:
NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient.
As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world.
Endless Opportunity:
While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work.
We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!
What you'll do
- The Warehouse Worker assists in receiving, storing, and shipping merchandise, including handling chargebacks and preparing items for return. They are responsible for logging items, verifying accuracy, and preparing merchandise for shipment.
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