NEXCOM

SALES ASSOCIATE, PART-TIME/UNIFORMS

part-time•North Chicago

Summary

Location

North Chicago

Type

part-time

Company links

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About this role

Job Summary:

Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations.

Duties and Responsibilities:

Greets, and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise, and suggests additional items to complement the customer's selections. Where applicable, offers customers the opportunity to purchase extended product warrantees. Explains coverage, benefits, and price.

Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible.

Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc. Communicates product-related information to customers knowledgeably and legibly.

Ensures assigned areas are fully stocked, and merchandise is neatly arranged. Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc.

Completes sales transactions efficiently. Thanks customers for their patronage.

As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, gift certificates, layaway, etc.) in an accurate and procedurally correct manner.

Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.

Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result.

Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft.

Unpacks, stages, and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories.

Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely.

Eligible for and participates in applicable commission and gainsharing sales incentive programs.

Is required to lift up to 25 lbs as it relates to job duties including, but not limited to: assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc..

Performs other related duties as assigned.

MUST BE A U.S. CITIZEN, IF NOT, MUST HAVE LIVED IN THE U.S. FOR THREE YEARS

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:

• Plexiglass guards at cash registers.

• Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.

• Social Distancing by maintaining at least six feet between yourself and shoppers.

• Gloves for Associates to wear during their shifts.

No experience required. High school graduate or equivalent preferred.

Other facts

Tech stack

Customer Service,Sales Techniques,Product Knowledge,Cash Register Operation,Teamwork,Communication,Inventory Management,Merchandising,Problem Solving,Attention to Detail,Professionalism,Engagement,Customer Assistance,Sales Transactions,Store Policies,Theft Prevention

About NEXCOM

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars.

About Our Business Lines:
NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient.

As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world.

Endless Opportunity:
While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work.

We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!

Team size: 10,001+ employees

Website: http://www.NEXCOMjobs.org

LinkedIn: Visit

Industry: Retail

Founding Year: 1946

What you'll do

The Sales Associate is responsible for selling merchandise, assisting customers with selections, and providing excellent customer service. They also handle cash register transactions and maintain the sales area.

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Frequently Asked Questions

What does a SALES ASSOCIATE, PART-TIME/UNIFORMS do at NEXCOM?

As a SALES ASSOCIATE, PART-TIME/UNIFORMS at NEXCOM, you will: the Sales Associate is responsible for selling merchandise, assisting customers with selections, and providing excellent customer service. They also handle cash register transactions and maintain the sales area..

Why join NEXCOM as a SALES ASSOCIATE, PART-TIME/UNIFORMS?

NEXCOM is a leading Retail company.

Is the SALES ASSOCIATE, PART-TIME/UNIFORMS position at NEXCOM remote?

The SALES ASSOCIATE, PART-TIME/UNIFORMS position at NEXCOM is based in North Chicago, Illinois, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the SALES ASSOCIATE, PART-TIME/UNIFORMS position at NEXCOM?

You can apply for the SALES ASSOCIATE, PART-TIME/UNIFORMS position at NEXCOM directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about NEXCOM on their website.