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Description:

NewYork-Presbyterian Medical Group Queens is part of the healthcare network of NewYork-Presbyterian, one of the nation’s most comprehensive academic healthcare systems and a leader in innovation. We are committed to providing you and your family with advanced, compassionate care. Many of our physicians in Queens are also on the faculty of the world-renowned medical school, Weill Cornell Medicine. We are committed to providing you and your family with advanced, compassionate care close to home.

Supervisor - Multispecialty Practice- Queens Medical Group

In this role the Practice Supervisor:

• Supervise daily operations to ensure smooth delivery of services.

• Act as a liaison between staff and coordinate with other departments and services for efficient operations

• Interpret and enforce medical group policies.

• Contribute to quality improvement initiatives.

• Assist in developing cost-effective systems (e.g., scheduling, productivity).

• Retrieve and verify data from practice systems.

• Recommend improvements to systems and operations.

• Ensure timely and accurate information flow.

• Maintain effective communication across departments and with senior management.

• Address and escalate unresolved issues appropriately.

• Participates in the hiring decisions and conduct performance evaluations.

• Set performance standards and monitor quality.

• Schedule work, provide training, and support staff development.

• Foster a positive work environment.

• Implement initiatives to boost morale, satisfaction, and retention.

• Enhance patient satisfaction through communication, empathy, and feedback.

• Ensure smooth scheduling and address patient concerns.

This is a full-time day position, Monday through Friday with hours between 8:00AM to 5:00PM. This position is located Fresh Meadows, NY.

Preferred Criteria:

• Bachelor's degree

• Previous supervisory experience

Required Criteria:

• High School Diploma /GED

• Excellent interpersonal/communications skills

• Proficient in using Microsoft Word, Excel and PowerPoint or equivalent tools 

• Excellent oral and written communication skills; initiative and ability to solve problems independently

• Strong interpersonal skills and ability to work with people at all levels 

• Ability to work effectively under pressure in a fast-paced and challenging environment.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.