Multicultural Community Liaison Officer

• Clerk Grade 3/4
• Temporary Full-Time up to 12 months
• Bankstown

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Multicultural Community Liaison Officer to be part of our Bankstown Police Area Command. The Multicultural Community Liaison Officer (MCLO) is responsible for providing and support in the management of multicultural issues for NSWPF. They establish and maintain close personal rapport, implement strategies to engage and work effectively with culturally and linguistically diverse (CALD) communities and influence responsive and sensitive service delivery to these communities.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• competitive salary;
• flexible work options;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc.

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

A key focus of the Multicultural Community Liaison Officer role involves supporting Police to deliver quality services that are responsive to the needs of multicultural communities. Using examples from your own work experience, explain how you would work with communities from different cultural backgrounds, especially those who may be resistant tow working with police.

Target Question 2:

Multicultural Community Liaison Officers are often called to assist police in times of critical events and to utilise stakeholders they have built rapport and relationships with. Using your own experiences, provide an example of when you have addressed an emerging issue (preferably arising from a multicultural community), the stakeholders you worked with and the relevant outcomes for your organisation. Identify the strategies you used and the partnerships you developed.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process. 

If you require any further information about this opportunity, please contact the hiring manager Sarah Bennett via (02)9783 2101.

To be eligible to apply for this role, you must meet one of the following statuses: 

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application,  please contact the NSWPF Aboriginal Employment & Engagement team at [email protected] 

• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]  

• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.