VP - Finance Technology, Systems and Process

<div class="content-intro"><p>We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</p></div><p style="line-height: 1.2;"><strong>Your opportunity<br></strong>We are seeking a highly strategic and experienced Vice President of Finance Technology, Systems and Process to lead the vision, strategy, and execution of our end-to-end finance systems architecture and operational efficiency initiatives who will report directly to the CFO. This role requires a proven leader with deep expertise in optimizing finance operations through the strategic integration of best-of-breed technologies.</p> <p style="line-height: 1.2;">The VP will oversee all financial systems, ensuring seamless integration, data integrity, and compliance across the organization's critical platforms, which currently include Salesforce, Netsuite, Billing Platform, BlackLine, Xactly, Avalara, and UiPath automation.<strong><br></strong></p> <p style="line-height: 1.2;"><strong><br>What you'll do<br></strong></p> <ul> <li><strong>Strategic Leadership:</strong> Develop and execute a comprehensive, multi-year finance technology roadmap that aligns with the company’s strategic objectives and anticipates future business needs.</li> <li><strong>Systems Architecture &amp; Integration:</strong> Oversee the architecture, implementation, integration, and optimization of all finance technology platforms, ensuring data flows efficiently and accurately across Salesforce, the Billing platform, Netsuite ERP, and specialized tools like BlackLine, Xactly, and Avalara.</li> <li><strong>Process Improvement &amp; Automation:</strong> Identify and drive significant process efficiencies and automation opportunities within the finance function, leveraging tools such as UiPath for robotic process automation (RPA) to streamline close cycles, reporting, and transactional processing.</li> <li><strong>New Product Monetization:</strong> Own the Finance technology and process readiness for all new product launches and feature monetization. Ensure that the end-to-end Opportunity-to-Cash (OTC) system architecture (from Salesforce CPQ through the Billing platform and Netsuite) is configured, tested, and deployed to support the on-time delivery of new products and monetized features to the market, ensuring accurate financial reporting from day one.</li> <li><strong>AI, Agentic Automation, and Data Strategy:</strong> Drive the adoption of AI and machine learning to transform core finance and customer-facing processes. For example, leverage advanced analytics and generative AI to automate the quoting process within Salesforce/CPQ, providing dynamic pricing recommendations, ensuring compliance, and reducing human touchpoints across the entire customer experience (quote creation, contract management, and revenue recognition). This includes developing the data infrastructure and governance required for successful AI deployment.</li> <li><strong>Team Management &amp; Development:</strong> Lead, mentor, and scale a high-performing team of systems analysts, process engineers, and project managers.</li> <li><strong>Governance &amp; Compliance:</strong> Establish robust governance frameworks, data integrity protocols, and controls (SOX compliance, data security) across all financial systems.</li> <li><strong>Stakeholder Management:</strong> Partner closely with executive leadership in Finance, IT, Sales Operations, and Product teams to translate business requirements into scalable technology solutions.</li> <li><strong>Vendor Management:</strong> Manage key vendor relationships and contracts, ensuring maximum value and performance from technology investments.</li> </ul> <p style="line-height: 1.2;"><strong>This role requires</strong><em><br></em></p> <ul> <li>15+ years of progressive experience leading and transforming global Finance Technology organizations, with a proven track record of managing the full lifecycle of core financial systems.</li> <li>Mandatory technical expertise in Enterprise Resource Planning (ERP), specifically NetSuite, and Quote-to-Cash (QTC) platforms, specifically Salesforce and associated billing systems</li> <li>Strategic architecture acumen with deep experience designing and maintaining scalable, secure architectures across Order-to-Cash (O2C), Procure-to-Pay (P2P), and Record-to-Report (R2R) domains.</li> <li>Process transformation leader with a "technology-first" approach to re-engineering complex processes, resulting in quantifiable improvements in close cycles and data accuracy.</li> <li>Expertise in emerging technology integration, including the evaluation and deployment of RPA (e.g., UiPath), APIs, and AI/ML to automate high-volume transactions and quoting processes.</li> <li>Compliance and governance mastery, with deep knowledge in establishing robust financial controls, data integrity protocols, and SOX compliance across multi-system environments.</li> <li>Exceptional executive leadership and communication skills, with a demonstrated ability to mentor global teams and articulate complex technical strategies to the Board and executive leadership.</li> <li>Bachelor’s degree in Finance, Accounting, or Information Systems required; an MBA or Master’s degree in a relevant discipline is strongly preferred.</li> <li>Valued professional certifications, such as CPA/CA for financial foundations, PgMP or Six Sigma Black Belt for program leadership, and vendor-specific certifications (NetSuite/Salesforce).</li> </ul> <p><em><br></em>Please note that visa sponsorship is not available for this position.</p> <p>#LI-<em>TK1 </em>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.</p> <p>New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.</p></div><div class="title">Estimated Base Pay Range</div><div class="pay-range"><span>$300,000</span><span class="divider">&mdash;</span><span>$375,000 USD</span></div></div></div><div class="content-conclusion"><p>Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;</p> <p>If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:[email protected]" target="_blank">[email protected]</a>.</p> <p>We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.</p> <p><strong>Our hiring process</strong><br><br>In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.<br><br>We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>.<br><br>Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.</p> <p>New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.</p> <p>Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;</p> <p>Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></p></div>