Product Marketing Manager

<div class="content-intro"><p>We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</p></div><p style="line-height: 1.2;"><strong>Your opportunity<br></strong></p> <p style="line-height: 1.2;">At New Relic, we believe observability is the heartbeat of modern engineering. We are looking for a strategic Product Marketing Manager to join us as a lead champion for our cloud-native observability solutions. In this role, you won’t just launch &nbsp;features; you’ll be the architect of how the world’s leading enterprises master their complex digital environments.</p> <p style="line-height: 1.2;">You will join a collaborative team that is the bridge between our engineering vision and our customers’ success. This is a high-visibility role where you will act as the voice of the product to the market—and the voice of the market back to the product. You will be instrumental in driving New Relic’s growth and cementing our leadership in AI-driven observability. This will be achieved by translating complex technologies—such as Kubernetes,and serverless architectures—into clear, human-centric value propositions.</p> <p style="line-height: 1.2;">If you thrive on crafting narratives that resonate with everyone from C-level executives to DevOps engineers and platform operators, this is the place for you.<strong><br><br>What you'll do</strong><em><br></em></p> <ul> <li>Shape the Narrative: Take ownership of messaging and positioning for our advanced observability solutions, turning technical concepts into compelling stories that resonate with everyone from DevOps engineers to C-suite executives.</li> <li>Lead the Strategy: Design and execute comprehensive Go-to-Market (GTM) plans for new observability&nbsp; products, ensuring seamless launches and long-term market adoption.</li> <li>Create with Purpose: Develop high-impact content—including technical blogs, webinars, and case studies—that empowers our community and provides genuine value to technical audiences.</li> <li>Empower Our Teams: Act as a dedicated partner to our Sales and Enablement teams, equipping them with the tools and insights they need to win in a competitive B2B landscape.</li> <li>Influence the Future: Collaborate deeply with Product Management and Engineering to share market insights and customer feedback, helping to build the roadmap for the next generation of infrastructure monitoring.</li> <li>Drive Results: Use data-driven insights to measure the impact of your initiatives, iterating and refining our approach to boost operational excellence.</li> </ul> <p style="line-height: 1.2;"><em>&nbsp;</em></p> <p style="line-height: 1.2;"><strong>This role requires</strong><em><br></em></p> <ul> <li>B2B Marketing Expertise: 5+ years of experience in product marketing, product management, or sales engineering within a high-growth B2B software environment.</li> <li>Strategic Communication: A talent for simplifying complex technical concepts for a general audience and a history of building consensus in fast-paced, evolving environments.</li> <li>Infrastructure Fluency: A strong understanding of the cloud-native ecosystem, including microservices, Docker, Kubernetes, and major cloud providers (AWS, Azure, or GCP).</li> <li>Partnership Mindset: A proven ability to build strong, inclusive relationships across engineering, sales, and executive leadership.</li> <li>Market Curiosity: Experience positioning technical products to both the hands-on users and the economic decision-makers who support them.</li> </ul> <p style="line-height: 1.2;"><strong>Bonus points if you have</strong><strong><br></strong></p> <ul> <li>Direct experience in the Observability, APM, or Frontend development sectors.</li> <li>A background in Computer Science, Engineering, or a technical field (or equivalent practical experience).</li> <li>Advanced experience (8+ years) in technical pre-sales, consulting, or product management.</li> <li>Familiarity with OpenTelemetry (OTel) or open source monitoring technologies.</li> </ul> <p><em><br><br></em>Please note that visa sponsorship is not available for this position.<br><br><br>&nbsp; #LI-JH1<br><br></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.</p> <p>New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.</p></div><div class="title">Estimated Base Pay Range</div><div class="pay-range"><span>$118,000</span><span class="divider">&mdash;</span><span>$148,000 USD</span></div></div></div><div class="content-conclusion"><p>Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;</p> <p>If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:[email protected]" target="_blank">[email protected]</a>.</p> <p>We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.</p> <p><strong>Our hiring process</strong><br><br>In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.<br><br>We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>.<br><br>Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.</p> <p>New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.</p> <p>Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;</p> <p>Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></p></div>