Position Summary

The Community Engagement Specialist plans, coordinates, and executes high-impact community engagement initiatives that advance NBU’s mission, visibility, and public education efforts. This role combines strategic outreach development with hands-on event leadership to deliver meaningful, well-organized experiences for community members while strengthening partnerships across the region. The Specialist serves as a key representative of NBU’s Community Engagement team, supporting public awareness, education, and community relationships through effective communication and execution.

Essential Duties & Responsibilities

• Lead end-to-end planning, coordination, and execution of community engagement activities, overseeing logistics, staffing, vendors, facilities, and budgets to ensure high-quality events aligned with department goals.
• Represent NBU and its programs at community events, serving as a knowledgeable and professional ambassador. 
• Design, implement, and refine community outreach strategies and programs that enhance public engagement, community alignment and awareness.
• Create and deliver informational materials tailored to community needs and engagement objectives.
• Develop and maintain engagement calendars, role assignments, and engagement plans supporting community and employee involvement.
• Conduct research, manage procurement, and maintain inventory of promotional items for department wide use.
• Provide leadership, guidance, and performance direction to staff and volunteers assigned to outreach events.
• Deliver cross training to NBU employees to ensure consistent, accurate representation of all departmental programs.
• Facilitate structured post-event debriefs to evaluate outcomes, identify lessons learned, and recommend improvements

General Responsibilities

• Maintain regular attendance; leave schedule should be managed so as to not interfere with ability to accomplish tasks, including special projects and assignments with deadlines
• Follow NBU’s safety guidelines and practices and adhere to NBU policies and procedures at all times.
• Maintain a clean and safe work environment.
• Develop & maintain effective customer service skills for communications with co-workers, customers and the public in general
• Maintain strict confidentiality of business, employee and customer information in written and oral communications and safeguard sensitive documents
• Exemplify NBU’s Core Values of Integrity, Stewardship, Team, Culture and Safety

• Participate in and support initiatives to reach annual NBU performance measures.

Certification and Licensures Requirements

Valid Texas driver’s license

Other Minimum Qualifications

·         Must possess the required knowledge, skills, abilities and experience, and demonstrate, with or without reasonable accommodations that the job’s essential functions can be performed.

·         Knowledge of conference/events processes.

·         Proficient skills in oral and written communication, including public presentation.

·         Skilled presenter in public settings

·         Skill in establishing and maintaining professional relationships.

·         Skill in coaching, and teaching assigned staff or event roles and responsibilities.

·         Ability to work with minimal supervision.

·         Ability to plan conferences and outreach events.

·         Ability to accomplish multiple tasks and projects.

·         Ability to professionally represent the External Affairs department and NBU.

·         Ability to use various computer software applications like Outlook, Word, Excel, PowerPoint, Smartsheets, and other software that may be implemented