Summary
About this role
MAJOR ACCOUNTABILITIES:
Provides superior product knowledge and service techniques to meet the stock needs of the customer.
Develop product knowledge of store merchandise to enable you to educate the customer and on product features and benefits.
Correctly measuring and fitting the customer to appropriate NB product, communicating current store promotion and correct price, and reviewing features and benefits.
Keep floor area neat and organized. This includes stock and inventory functions, i.e. labelling and price marking items and merchandising apparel as needed. Organize and fill sales floor to maximize selling.
Complete stock transfers, RTV’s and cycle counts.
Protect Company Assets by greeting customers; attach and detach security tags (if provided); Report shrinkage and security violations. Monitor floor merchandise.
Performs other duties as required.
REQUIREMENTS FOR SUCCESS:
Team Player
Demonstrate customer service skills
A passion for retail, sales and stockroom operations
Desire to learn
Ability to perform basic maths and general retail operational processes
Effective communication skills
Proven organisational skills
Flexible work schedule including weekends and holidays
Ability to work early hours to execute deliveries before store opening and occasional night shifts
ADDITIONAL BENEFITS:
Competitive compensation
Potential to earn more through our Retail Bonus Scheme
Great development opportunities
Inclusive working environments across all our European locations
Generous staff discount
Project involvement across our European region
Flexible uniform package
Other facts
About New Balance
In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 14,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype.
We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content.
Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static.
But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.
What you'll do
- The Stockroom Associate is responsible for providing superior product knowledge and service to meet customer stock needs. This includes organizing the sales floor, completing stock transfers, and protecting company assets.
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