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Credit Support Administrator Placement (Undergraduate)
full-timeBirchwood

Summary

Location

Birchwood

Type

full-time

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About this role

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

New Balance are offering a 1-year paid undergraduate placement to a student currently in their special year of study. The student should have a strong interest in developing a career within Finance / Client Information Management. Training and support will be given and you will gain a broad knowledge of a Credit Support Administration department.

 

MAJOR ACCOUNTABILITIES:

Customer Master 

  • Set up all new Customer accounts in ERP for below markets:  

  • UK 

  • France 

  • Germany 

  • Netherlands/Luxembourg 

  • Belgium 

  • Austria 

  • Validate Customer Details Name, Address & Postcode. 

  • Liaise/ Confirm discount and price lists with Sales Team.  

  • Carry out VIES check ensure VAT number correct/ apply correct VAT code. 

  • Manage Parent Account set up for Buying Groups. 

  • Customer Master Data Amendments. 

  • House Keeping. 

  • Update customer bank details for SEPA DD collection. 

  • Publish weekly reports for finance team. 

 

Cash posting 

  • Post payments onto Customer Account for all Markets. 

  • Reconcile /allocate payment.  

  • Liaise with credit controller in market if required/debit notes. 

 

Manual Credit & Reinvoices 

  • Process Manual invoice/credit notes in ERP once approved in Market. 

 

Email Inbox 

  • Monitor group credit inboxes daily. 

  • Action internal emails relating to customer master updates. 

 

REQUIREMENTS FOR SUCCESS: 

  • Admin skills and ability to work within a busy Finance/Credit Control team. 

  • Attention to Detail.  

  • Excellent numeracy and keyboard skills. 

  • Able to organise own workload. 

  • Excellent written and verbal communication skills. 

  • Team player with customer service focus. 

  • IT skills - Excel and Word.   

 

BENEFITS: 

  • Holidays – 25 days (prorated in first year) 

  • Pension – 6.5% company contribution, 3% individual contribution 

  • Life assurance – 4 times annual salary 

  • On Site Gym 

  • Employee Discount 

  • Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support).

DEADLINE TO APPLY:  2nd of February 2026

To see more of our internship opportunities, please visit our careers page at https://jobs.newbalance.com/global/en  

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment.  We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

Other facts

Tech stack
Admin Skills,Attention to Detail,Numeracy Skills,Keyboard Skills,Organizational Skills,Written Communication,Verbal Communication,Team Player,Customer Service Focus,IT Skills,Excel,Word

About New Balance

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 14,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype.

We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content.

Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static.

But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.

LinkedIn: Visit
Industry: Apparel & Fashion
Founding Year: 1906

What you'll do

  • The role involves setting up new customer accounts in ERP, validating customer details, and managing customer master data. Additionally, responsibilities include cash posting, reconciling payments, and processing manual invoices and credit notes.

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Frequently Asked Questions

What does a Credit Support Administrator Placement (Undergraduate) do at New Balance?

As a Credit Support Administrator Placement (Undergraduate) at New Balance, you will: the role involves setting up new customer accounts in ERP, validating customer details, and managing customer master data. Additionally, responsibilities include cash posting, reconciling payments, and processing manual invoices and credit notes..

Why join New Balance as a Credit Support Administrator Placement (Undergraduate)?

New Balance is a leading Apparel & Fashion company.

Is the Credit Support Administrator Placement (Undergraduate) position at New Balance remote?

The Credit Support Administrator Placement (Undergraduate) position at New Balance is based in Birchwood, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Credit Support Administrator Placement (Undergraduate) position at New Balance?

You can apply for the Credit Support Administrator Placement (Undergraduate) position at New Balance directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.