Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix has revolutionized the global entertainment industry and continues to change the way people enjoy their favorite shows and movies. We serve billions of viewing hours every month to more than 200 million member households globally, across thousands of different devices. 

The Critical Operations and Reliability Engineering team aims to drive customer joy by thoughtfully managing risk and minimizing impact across Netflix. We do this through cross-functional engagement with other engineering teams, managing incidents when they happen, and promoting reliability and resilience practices throughout the organization. This role is rewarding for people who have a passion for leveraging technology and working collaboratively with others to solve business problems.  Our team is seeking individuals with a broad set of technical skills who have seen a lot of distributed systems break!  

Responsibilities Include:

• Design, implement, and maintain scalable and reliable infrastructure to support Netflix Streaming Suite.

• Collaborate with engineering and product teams to integrate observability, reliability, and security considerations into the entire software development lifecycle.

• Develop and implement automation tools for monitoring, deployment, and incident response to ensure efficient and reliable operations.

• Participate in on-call rotations to ensure the 24/7 health of the Netflix Streaming  and contribute to incident response, diagnosis, and resolution

• Implement and maintain a robust incident response framework, including blame-aware incident reviews to learn from operational surprises.

• Proactively identify sources of instability in distributed systems and analyze how complex systems fail from a reliability and resilience perspective.

• Champion and embed a culture of reliability across the Ads organization. You will act as a force multiplier, scaling your technical expertise by creating clear documentation, developing best-practice guides, and building tooling to roll out reliability enhancements automatically. 

What We're Looking For

• 5+ years of experience as a Site Reliability Engineer (SRE), Production Engineer, or similar role supporting business-critical, high-traffic services.

• Write code to solve problems. You are proficient in one or more languages like Python, Go, or Java and believe in automating solutions over manual effort.

• Are fluent in modern cloud infrastructure. You have hands-on experience with cloud providers such as AWS/Azure/GCP, Infrastructure as Code such as Terraform, and container orchestration systems like Kubernetes.

• Understand large-scale distributed systems, their common failure modes and edge cases.

• Thrive on collaboration and influence. You have excellent communication skills and a proven ability to build relationships with and educate engineering partners.

• Experience with incident management and response, and are a natural troubleshooter. You can calmly navigate complex production issues, identify root causes, and implement effective, lasting solutions.

• Possess a growth mindset. You are relentlessly curious, committed to continuous improvement, and passionate about scaling your expertise.

• Excellent communication & collaboration skills and a continuous improvement mindset

• Proven ability to cultivate relationships through influence

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.