About this role
Position Snapshot
Location: Meycauayan, Bulacan, PH
Company: Nestlé Business Services AOA, Inc.
Full-time | Hybrid: Once a week onsite
Position Summary
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
A day in a life...
The UX/UI Specialist supports global and market teams in optimizing user experience and content performance across Nestlé’s brand, corporate, eCommerce, and internal websites and mobile applications. Responsibilities include integrating analytical tools, conducting UX/UI analysis, generating insights, running A/B tests, preparing recommendations, and guiding partners in implementing improvements. The role also supports documentation and functional training initiatives.
Key Responsibilities
- Integrate analytical tools and analyze customer behavior to create insights and recommendations.
- Review user interactions and propose UX/UI improvements aligned with Nestlé and industry best practices.
- Generate A/B testing hypotheses, manage experiments, and present next‑step recommendations.
- Set up feedback collection tools, analyze results, and deliver actionable insights.
- Support testing and implementation of new functionalities and act as UX/UI expert for brands.
- Present UX/UI solutions to Brand Managers and guide them on necessary changes.
- Support IBS Web Content team in integrating recommendations into websites.
- Mentor and support team members (editors, tech teams, brand managers, agencies).
- Conduct internal quality checks and maintain documentation/SOPs.
- Participate in functional training development.
Qualifications
- Bachelor’s degree in Human‑Machine Interaction, Psychology, Digital Technologies, or related fields.
- Specific courses in UX/UI design, UX Research, and Website Analytics.
- 2+ years of experience in website optimization and analytics.
- Strong knowledge of website ecosystem (front‑end optimization, analytics).
- Experience with analytical tools: Google Analytics, SessionCam, Glassbox, Google Optimize, Usabilla, TINT.
- Proven UX/UI project experience.
- Strong data analysis, visualization, and presentation skills.
- Familiarity with Drupal and Magento CMS.
- Basic knowledge of HTML/CSS/JS (advantage).
- Excellent English communication skills.
Other facts
About Nestle Operational Services Worldwide SA
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.
We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.
Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.
Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
House rules: https://nes.tl/HouseRules
What you'll do
- The UX/UI Specialist supports global and market teams in optimizing user experience and content performance across Nestlé’s digital platforms. Responsibilities include integrating analytical tools, conducting UX/UI analysis, and guiding partners in implementing improvements.
Ready to join Nestle Operational Services Worldwide SA?
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