About this role
Nestlé UK&I
Halifax, West Yorkshire
Full Time, Permanent
£40,000 - £45,000 per annum
Some of our fantastic benefits
- Comprehensive pension scheme – up to 12% employer contribution
- Potential, discretionary annual bonus
- Generous holiday entitlement including an additional 12 ‘flex days’
- Private medical health cover
- A focus on professional development and growth
We have an excellent opportunity to join our Nestlé team as a Quality Systems Manager at our factory in Halifax. In this role you will work as part of a team working towards achieving common goals and have responsibility to take a lead in the delivery of key quality objectives. We are looking for someone to provide support and direction to the factory to ensure compliance and continuous improvement of the factory quality system and processes.
Nestlé Halifax Factory in West Yorkshire is the home of the iconic confectionary brand Quality Street amongst several other well-known brands such as Quality Street and After Eight. These are produced through controlled process plant and automated filling and packing lines.
We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.
Your Impact
In the role of Quality Support Manager, you will be responsible for supporting the quality team to produce safe, compliant and a “First Time Right” product. You will have ownership of the sites quality systems and external audits, supporting the Quality Manager in reviewing and planning quality improvement across the factory.
Key Responsibilities:
- Quality Assurance Compliance: Contribute as a key member of the factory Quality Assurance team, working with the team and wider factory to ensure compliance with the Nestlé quality system.
- Quality Improvement Planning: Collaborate with the Quality Manager to review and plan quality improvement initiatives across the factory, identifying trends and themes to focus efforts on top issues.
- Product Release and Documentation: Review manufacturing records and conduct routine releases of finished products, ensuring all documentation is accurate and compliant.
- Expertise and Support: Provide expertise in the Nestlé quality system, ensuring a common approach across all areas and supporting the factory Area Quality Managers.
- Process Management and Training: Manage key quality processes, such as sensory management, internal audits, document control, and third-party audits, while also acting as a GLOBE QM superuser to provide training and conduct regular health checks.
Your ingredients for success
To be successful in the role of Quality Support Manager you will have proven experience within quality assurance roles in a factory/FMCG environment, demonstrating a commitment to maintaining high standards of quality and compliance.
Key Skills and Experience:
- Educational Background: Ideally holds a degree or equivalent in a Science, Engineering, or Quality-related subject.
- Quality Management Systems: Ability to evidence working with and improving Quality Management Systems (ISO 9001 / FSSC 22000).
- Continuous Improvement and Stakeholder Engagement: Ability to work with a continuous improvement mindset and engage with multiple stakeholders across the factory setting to influence quality practices.
- Data Analysis and Continuous Improvement: Ability to take a process, retrieve data, and identify opportunities and trends, with PowerBI knowledge considered an added advantage.
- Additional Technical Skills: Proven SAP skills, ideally in factory or quality aspects.
What we need you to know
Advert posting date: Monday 19/01/2026.
Advert closing date for this role: Monday 02/02/2026.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect, and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace
To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland
Other facts
About Nestle Operational Services Worldwide SA
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.
We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.
Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.
Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
House rules: https://nes.tl/HouseRules
What you'll do
- The Quality Support Manager will support the quality team in producing safe and compliant products while ensuring adherence to the Nestlé quality system. Responsibilities include managing quality processes, conducting audits, and collaborating on quality improvement initiatives.
Ready to join Nestle Operational Services Worldwide SA?
Take the next step in your career journey