CONFIGURATION MANAGEMENT EXPERT

We are looking for a Configuration Management Expert to be part of our Nestlé Nespresso Digital and Tech Team. At Nespresso, our Digital & Tech teams are at the heart of our innovation journey, a space where we continue to invest, evolve, and grow.

Position Snapshot:

• Location: Bengaluru, Karnataka, India
• Type of Contract: Permanent
• Grade: Band 2
• Type of work: Hybrid
• Work Language: Fluent Business English

The Role:

The Configuration Management Expert plays a crucial role in ensuring that all configuration aspects related to software releases are managed effectively and aligned with project requirements. This role is responsible for overseeing the planning, execution, and validation of configuration changes, ensuring they meet both business and technical needs.

In this role, the expert coordinates with various stakeholders to gather requirements and define configuration specifications, and facilitates effective communication across teams so that all stakeholders are informed about release configuration processes and changes.

The Configuration Management Expert also supports end-to-end delivery, including post-live support and analysis, to ensure that issues are identified and resolved promptly. The role is committed to continuous improvement, regularly reviewing processes and making recommendations to enhance efficiency and effectiveness in release configuration management. A strong understanding of DevOps ways of working and readiness to evolve processes in line with DevOps standards are expected. Expertise in configuration management and a solid understanding of the release process are essential.

In This Role, You Will:

• Develop a comprehensive high-level plan outlining tasks, timelines, and responsible parties, and utilize appropriate coordination tools when needed.
• Ensure that all preparation activities are thoroughly documented, following checklists to maintain accuracy and completeness.
• Lead alignment calls and ongoing communication with technical teams, stakeholders, and management to ensure a smooth and coordinated intervention process.
• Conduct post-release reviews in collaboration with technical teams and stakeholders, focusing on identifying root causes, implementing corrective actions, and following up to drive continuous improvement.
• Take ownership of the configuration process and ensure successful delivery to production.
• Design, develop, maintain, and run scripts to align configuration across applications.
• Create and provide milestones for configuration tasks within the Release Management timeline, and create Confluence pages to support planning.
• Create release timelines and supporting documentation.
• Participate in and facilitate configuration-related meetings (such as go-live and dry-run sessions).
• Clean up the impex repository and create new branches as required.
• Create pull requests in the repository and add team members as reviewers.
• Merge release branches with the master branch for configuration-related tasks.
• Ensure weekly builds of the release impex repository.
• Align releases with other activities, such as parallel projects.
• Ensure alignment of test data across applications.
• Manage properties and translation configurations.
• Update delivery and release configuration notes.
• Own and maintain the communication plan.
• Collaborate with the wider IT community, including Development, Testing, Support, and Operations teams.
• Review and analyze requests (tickets) submitted through Jira.
• Measure and monitor progress to ensure that application releases are delivered on time and meet or exceed expectations.
• Create impex files for configuration in the local repository.
• Deploy configurations to the testing environment.
• Test configurations in the testing environment.
• Validate configuration changes in the testing environment and update the corresponding Jira tickets.
• Support testing activities by providing the required configuration.         

What We’re Looking For:

• 8+ years of strong hands-on experience in Configuration Management and Release Management
• Solid understanding of DevOps ways of working
• Experience working with distributed, cross-functional teams
• Strong analytical and problem-solving mindset with ownership attitude
• Proficiency with release and collaboration tools

Extra Skills That Set You Apart:

• Exposure to large-scale enterprise or global product environments
• Hands-on scripting or automation experience for configuration alignment
• Experience in retail, FMCG, or consumer-facing technology domains

We Offer You:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Flexible work policies including core hours and options for working from home. Discuss with us during the recruitment process to understand what flexibility could look like for you!
• Genuine opportunities for career and personal development through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. 
• Modern "smart office" locations providing agile workspaces. Our state-of-the-art campus is equipped with areas to co-create, network, and chill!
• International, dynamic & inclusive working environment with attractive additional benefits.
• The pride to work for a B Corp certified company and one of the world’s most trusted brands.

The Hiring Process:

• Your Application: Submit your application, and we'll review it carefully (make sure your CV is in English as the hiring team is international).
• Initial Screening: Relevant candidates will be contacted by our Talent Acquisition team for an initial interview. 
• Hiring Manager Interview: Selected candidates will then meet with the hiring manager to discuss the role and their experience in more detail. 
• Stakeholder Interview: Candidates will engage with potential team members to assess fit and collaboration. 
• Leadership & HRBP Interaction: Candidates will have a discussion with our leadership team & HRBP. 
• Feedback: After interviews, we provide feedback to all candidates. 
• Job Offer: Successful candidates will receive a formal offer. 
• First Working Day: Once the offer is accepted, we’ll welcome you on your first day!

About Nespresso: 

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee.

We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest.

In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.

Join Nestlé #beaforceforgood