Operations Administrator
full-time•Philippines
About this role
We’re looking for a detail-oriented and technically savvy Operations Administrator to support our day-to-day agency operations. You’ll manage internal systems, maintain accurate reporting, and assist with optimizing and automating processes. Working closely with operations leadership, you’ll ensure tools, users, and workflows run smoothly across teams, contributing directly to the efficiency and success of our agency.
Key Responsibilities:
- Manage user access and troubleshoot issues across platforms like Microsoft 365, SharePoint, marketplace portals, and internal software.
- Accurately handle data entry and generate, maintain, and distribute operational reports on tight deadlines.
- Collaborate on creating and improving SOPs, automate workflows, and proactively identify opportunities to enhance operational efficiency.
- Support cross-team communication and ensure smooth workflow integration.
- Minimum 3 years of experience in technical and systems administration.
- At least 3 years of experience handling data entry, advanced Excel, and reporting with high accuracy.
- Demonstrated experience (2+ years) in process improvement, workflow automation, or SOP development.
- Proactive, collaborative, and solution-oriented attitude with the ability to thrive in a fast-growing, dynamic environment.
- HMO Coverage
- Paid time off & holidays
- GYM Allowance
- Extra Holiday Pay
What you'll do
- The Operations Administrator will manage internal systems, user access across various platforms, and maintain accurate operational reports under tight deadlines. They will also collaborate on improving Standard Operating Procedures (SOPs) and automating workflows to enhance agency efficiency.
About NeoWork
NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.
Ready to join NeoWork?
Take the next step in your career journey
Frequently Asked Questions
What does a Operations Administrator do at NeoWork?
As a Operations Administrator at NeoWork, you will: the Operations Administrator will manage internal systems, user access across various platforms, and maintain accurate operational reports under tight deadlines. They will also collaborate on improving Standard Operating Procedures (SOPs) and automating workflows to enhance agency efficiency..
Is the Operations Administrator position at NeoWork remote?
The Operations Administrator position at NeoWork is based in Philippines, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Operations Administrator position at NeoWork?
You can apply for the Operations Administrator position at NeoWorkdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.