Director of Sales Operations (m/f/d)

The Nemetschek Group is a pioneer for the digital transformation in the AEC/O industry and focuses on the use of open standards (OPEN BIM). As one of the world's leading groups in this industry, the Nemetschek Group increases the quality in the construction process with its intelligent software solutions and improves the digital workflow of all those involved in the process. As a result, buildings can be planned, built, and operated more efficiently, sustainably and with less impact on resources.

The Director, Sales Operations, will play a key role in developing and scaling the enterprise sales infrastructure across Nemetschek’s 13 brands. This involves implementing strategies to effectively sell to the world's largest Architecture, Engineering, and Construction (AEC) firms via Enterprise Level Agreements (ELAs). This role reports to the VP Strategic Accounts at Nemetschek and focuses on cross-brand coordination, global enterprise sales process development, pricing strategies, and ensures seamless operations across international markets.

Key Responsibilities:

• Define and maintain the strategic account universe and coverage model.
• Establish and oversee account planning routines and business reviews.
• Maintain core sales processes, forecasting steps, and pipeline standards.
• Guide pricing and commercial structures for Enterprise and ELA agreements.
• Provide clear reporting and dashboards to support leadership decisions.
• Partner with brand sales leaders to align on priorities and execution.
• Support onboarding and enablement for Strategic Account Managers.
• Influence and collaboration across cross-functional teams and external stakeholders.
• Leadership in designing sales processes and compliance frameworks.

Requirements:

• Minimum of 10+ years of experience in sales operations and enterprise sales strategy within global software or technology firms.
• Proven track record of leading sales operations for large enterprise customers.
• Strong knowledge of pricing models, packaging strategies, and ELA management.
• Expertise in international sales compliance, tax implications, and regulatory frameworks.
• Experience in collaborating with diverse stakeholders, including resellers and IT teams.
• Advanced proficiency in CRM systems, data visualization, and analysis.
• Strategic thinking, problem-solving, customer-centric mindset, as well as hands-on, a proactive approach to challenges, and effective communication and organizational skills.

Why Nemetschek?

• Impact: We offer you a diverse position in a motivating work environment where you can realize your ideas.
• Sustainable Growth: In our sustainably growing and innovative company you have the chance to develop yourself further.
• Culture: With us you work in an international team with flat hierarchies and short decision-making processes, in which you can make a difference.
• Work-Life-Balance: We offer you various benefits in the areas of sports, nutrition, childcare and much more.
• Health: The health of all employees is important to us, which is why we offer you a wide range of health and preventive care services.
• Hybrid Way Forward: Through mobile working and variable working hours without core working hours, we enable you to be flexible, both professionally and privately.

We, the Nemetschek Group, are a global organization with employees from 60 nations. For us, diversity, equity, inclusion, and belonging are the keys to unleashing our full potential and driving true innovation. We can best support our customers in shaping the world through a diverse culture. We aim to treat EVERYONE with respect and appreciation, regardless of differences. Valuing diverse opinions and creating equal opportunities for all is of the utmost importance for us as an organization, and as individuals. 

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