About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Instructional Designer

Location: Belgrade (Onsite/hybrid)

Role Overview

The Instructional Designer is responsible for creating effective, engaging and scalable learning experiences that address business needs and improve employee performance. This role partners with subject matter experts (SMEs), business stakeholders and learning teams to design learning strategies, build instructional frameworks and produce content that supports skill development and operational excellence.

The ideal candidate combines strong analytical thinking with creativity, a learner‑centric mindset and deep knowledge of instructional design methodologies.
While your core strength is instructional design, you are expected to build sufficient e‑learning development skills so you can produce complete courses independently, ensuring speed, accountability and consistency in delivery.

Key Responsibilities

Learning Needs & Strategy

• Analyze learning needs, target audiences and performance gaps to determine appropriate learning solutions.
• Define learning objectives aligned with business and performance outcomes.
• Recommend optimal delivery formats: e-learning, blended learning, ILT/VILT, microlearning, job aids, or performance support.

Instructional Design & Content Architecture

• Create detailed storyboards, scripts, learning flows and design documentation.
• Develop assessments, scenarios and activities grounded in learning science and adult learning principles.
• Ensure content is instructionally sound, intuitive and aligned with learning outcomes.

Collaboration & Stakeholder Engagement

• Work closely with SMEs and stakeholders to extract, validate and refine content.
• Provide clear design direction to E‑Learning Developers.
• Present design concepts, drafts and prototypes; incorporate feedback into iterations.

Quality, Evaluation & Continuous Improvement

• Apply evaluation models to measure impact and identify opportunities for improvement.
• Ensure instructional consistency, quality standards and accessibility considerations across all learning materials.
• Maintain awareness of trends in learning science, behavioral design and enterprise learning technology.

Qualifications

Basic

• Educational background in Instructional Design, Education, Learning Sciences, Communications, or related field
• Experience designing digital or blended learning experiences
• Strong analytical, writing and communication skills
• Proficiency with standard digital tools (Microsoft 365 or equivalent)
• Ability to collaborate with diverse, cross-functional teams
• Strong organizational and project management abilities
• Willingness and ability to learn e-learning development tools, practices and technical standards

Preferred

• Experience with e-learning authoring tools (Storyline, Rise, Captivate)
• Understanding of LMS platforms and SCORM/xAPI
• Knowledge of accessibility guidelines (e.g., WCAG)
• Experience with corporate training, content development, or technical environments
• Familiarity with data-driven learning evaluation

#LIBM1 #LIhybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
   

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.