Summary
Location
Mexico
Type
full-time
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About this role
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Responsabilidades del puesto:
Atención de equipos en campo marca NCR – Retail y otras marcas, tanto de manera preventiva y correctiva, asegurando la calidad en la atención de cada actividad.
Tareas laborales diarias:
• Atención de equipos correctivos y preventivos de tecnologías de ATM NCR – Terminales punto de venta.
• Llenado de reportes / folios de atención de servicio.
• Actualización de sistema a través de aplicación de la empresa.
• Recuperación, retorno y entrega de partes.
• Realizar comunicaciones con las diferentes áreas de la operación.
• Seguir niveles de escalamiento y comunicación con supervisión operativa.
Requisitos del rol:
• Técnico o Ingeniero en Computación (Hardware y Software).
• Técnico o ingeniero en electrónica.
• Técnico o Ingeniero en Redes - networking.
• Licencia de conducir habilitada. (excluyente)
• Utilización de Multímetro.
• Poseer disponibilidad para trabajar en diferentes zonas de trabajo dentro de Mexico.
• Poseer disponibilidad para trabajar eventualmente durante los fines de semana (guardias).
Competencias:
• Trabajo en equipo
• Excelentes habilidades comunicacionales
• Vocación de servicio
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Other facts
About NCR Atleos
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.
What you'll do
- The role involves performing preventive and corrective maintenance on NCR Retail equipment and other brands in the field, ensuring high quality in all service activities. Daily tasks include servicing ATM and POS technologies, completing service reports, updating systems via a company application, managing parts return, and communicating with operational areas.
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