Summary
Location
New South Wales
Type
full-time
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About this role
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Key Areas & Responsibilities:
Diagnose and Repair Automatic Teller Machines (ATMs), Networking equipment as well as other NCR Atleos products
Parts management and organisation
Continuous training online and in face-to-face classrooms
Work autonomously in the field and office to resolve customer issues raised
May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
Some interstate travel may be required
Qualifications
Must have PC hardware and software repair experience
Preferred Experience and Qualifications
Electro-mechanical device repair and aptitude an advantage
Previous experience with ATM and SelfServe Checkout repairs is a strong advantage
Network experience is an advantage
To be successful for this role, you must have:
Passion for new technology
Willing to travel and complete service calls as required
Able to work autonomously, professionally and be an excellent communicator
Valid Driver’s license
Strong Customer service skills
A minimum 2 years’ experience with electromechanical equipment
High attention to detail
PR or Citizenship
What we offer:
Competitive salary package
Non-standard shift Allowance: Sunday-Thursday or Tuesday-Saturday, morning and/or afternoon/evening shift patterns
Ongoing training
Tool of trade vehicle
Tools/Phone/Laptop
Permanent position "
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Other facts
About NCR Atleos
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.
What you'll do
- The Field Service Technician will diagnose and repair ATMs, networking equipment, and other NCR Atleos products. They will manage parts and work autonomously to resolve customer issues.
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