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Branch Operations Manager ( Mortgage Loan Processing)
full-timePensacola

Summary

Location

Pensacola

Type

full-time

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About this role

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

 

To advise senior leadership and lead ongoing operational strategy that supports and aligns with corporate and departmental strategic goals. To assist with developing action plans for operational improvement, managing resources, projects, leaders, team members, and worldwide operations to achieve organizational, strategic, financial, and member service goals and objectives. Ensures effective management of projects from inception through implementation. Develops organizational capability and inspires team to achieve business goals through confidence in leadership and teamwork.


Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America’s Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence 
  • Military.com Top Military Spouse Employers 2025 
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Other facts

Tech stack
Operational Strategy,Project Management,Leadership,Teamwork,Resource Management,Organizational Capability,Member Service,Action Plans,Financial Goals,Strategic Goals

About Navy Federal Credit Union

Navy Federal is the world’s largest credit union, with more than 15 million members, $190 billion+ in assets and 25,000+ employees. Throughout campuses in Vienna, VA Pensacola, FL and Winchester, VA, as well as 370 branches, we serve the Armed Forces, Department of Defense, Veterans and their families with world-class financial products and services.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org. Images used for representational purposes only; do not imply government endorsement.

Equal Housing Lender
Equal Opportunity Employer, including disability/vets

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 1933

What you'll do

  • Advise senior leadership and lead ongoing operational strategy to support corporate and departmental goals. Manage resources and projects to achieve organizational, strategic, financial, and member service objectives.

Ready to join Navy Federal Credit Union?

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Frequently Asked Questions

What does a Branch Operations Manager ( Mortgage Loan Processing) do at Navy Federal Credit Union?

As a Branch Operations Manager ( Mortgage Loan Processing) at Navy Federal Credit Union, you will: advise senior leadership and lead ongoing operational strategy to support corporate and departmental goals. Manage resources and projects to achieve organizational, strategic, financial, and member service objectives..

Why join Navy Federal Credit Union as a Branch Operations Manager ( Mortgage Loan Processing)?

Navy Federal Credit Union is a leading Financial Services company.

Is the Branch Operations Manager ( Mortgage Loan Processing) position at Navy Federal Credit Union remote?

The Branch Operations Manager ( Mortgage Loan Processing) position at Navy Federal Credit Union is based in Pensacola, Florida, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Branch Operations Manager ( Mortgage Loan Processing) position at Navy Federal Credit Union?

You can apply for the Branch Operations Manager ( Mortgage Loan Processing) position at Navy Federal Credit Union directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Navy Federal Credit Union on their website.