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Customer Representative - Biggleswade
full-timeBiggleswade

Summary

Location

Biggleswade

Type

full-time

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About this role

 

At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don’t worry you will be trained up on this. 

It is an important role within the branch, and we are the gateway to protecting and looking after our customers working closely as a team. 

We need a Customer Representative for our branch in Biggleswade, Bedfordshire.

This role is a permanent position working full time, 35 hours per week, Monday to Saturday.

If this role is advertised as part time the salary will be pro rata. 

You’ll need to be within a 45 minute commute of the branch you’re applying to work in, and here’s the good news. Whilst major banks continue to close branches, we’re keeping ours open. Nationwide’s commitment to the High Street means we now have the UK’s largest network, with over 600 branches. So if the location you’re considering is outside the 45 minutes then please check our other vacancies that are closer to you. 

Your training will be based virtually in branch. 

Our training pathway is designed to ensure you are successful in your role and the first 3 weeks are really important to your career journey with us. With this in mind, within those first few weeks, we ask that no holiday is taken. 

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. 

 

Other facts

Tech stack
Customer Support,In-person Service,Phone Handling,Digital Sales Support,Transaction Processing,Teamwork,First Class Service,Training Adherence

About Nationwide

A good way to bank.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 1846

What you'll do

  • The Customer Representative will support customers across all channels, handling tasks ranging from till transactions and inbound calls to assisting with digital product applications. This role is crucial for protecting and looking after customers while working closely within the branch team.

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Frequently Asked Questions

What does a Customer Representative - Biggleswade do at Nationwide?

As a Customer Representative - Biggleswade at Nationwide, you will: the Customer Representative will support customers across all channels, handling tasks ranging from till transactions and inbound calls to assisting with digital product applications. This role is crucial for protecting and looking after customers while working closely within the branch team..

Why join Nationwide as a Customer Representative - Biggleswade?

Nationwide is a leading Financial Services company.

Is the Customer Representative - Biggleswade position at Nationwide remote?

The Customer Representative - Biggleswade position at Nationwide is based in Biggleswade, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Customer Representative - Biggleswade position at Nationwide?

You can apply for the Customer Representative - Biggleswade position at Nationwide directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Nationwide on their website.