About this role
Overview:
$2,000 Sign-On Bonus for new-to-NCH employees
Monday - Friday, 8 a.m. - 5 p.m.
Full-Time, 1.0 FTE, 40 hour per week
Learn about Care Navigation: http://www.youtube.com/watch?v=HCxVtBnjn1Q&t=9s
Family Experience: https://www.youtube.com/watch?v=hIGQYYVzDDQ
Visit our website: https://partnersforkids.org/
Job Description Summary:
Job Description:
Essential Functions:
- Provides care coordination services to patients and their families as a member of an interdisciplinary team.
- Screens and identifies patients.
- Outreach to primary care physicians, specialty physicians and other service providers to identify patients in need of care coordination.
- Assists Care Coordinator in completion of Health Risk Assessment.
- Assists Care Coordinator with the development of family-centered plan of care.
- Facilitates communication and collaboration amongst the healthcare team.
- Develops patient’s/family self-management skills through education and resource provision.
- Performs ad hoc tasks as directed by Care Coordinator.
- Manages transitions between settings, caregivers and providers.
- Monitors and follows-up across the continuum of care.
- Provides consultation, education, and training to staff regarding psychosocial issues that impact the delivery of optimal health care services.
- Participates in orientation and continuing education of staff and students as appropriate.
Education Requirement:
Bachelor’s Degree in Social Work required.
Licensure Requirement:
- Current Social Work license (LSW) in Ohio required.
- Valid Ohio driver’s license and proof of auto insurance as required by hospital policy. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.
Certifications:
Active BLS certification.
Skills:
- Ability to communicate (verbally and written) clearly convey information to team members, healthcare providers, and families with professionalism and tact.
- Organization, time management, and prioritization skills.
- Ability to work within a multidiscipline matrix, collaborate with other providers and agencies. Ability to relate to diverse age and demographic backgrounds.
- Ability to analyze complex situations, identify potential problems, and develop effective solutions.
- Computer literate with working knowledge of Microsoft products (i.e. Outlook, Work, PowerPoint, Excel, and Teams).
- Working knowledge of Medicaid and other regulatory agency standards, desirable.
- Basic knowledge of healthcare terminology.
Experience:
- Experience working in healthcare in a patient facing role, preferred.
- Electronic Health Record experience, required.
- Working knowledge of Medicaid and other regulatory agency standards, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel
FREQUENTLY: Color vision, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Interpreting Data, Peripheral vision, Standing, Walking
CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
Other facts
About Nationwide Children's Hospital
Nationwide Children’s is one of America's largest pediatric hospitals, an international leader in research and is ranked in all 10 specialties on U.S. News & World Report’s 2025-26 “America’s Best Children’s Hospitals” list. Our staff, comprised of 1,600 medical professionals and over 16,000 employees, provides state-of-the-art pediatric care for 1.8 million patient visits annually. And, according to the Children’s Hospital Association, Nationwide Children's is the #1 provider of pediatric surgery in the country.
Our doctors represent every major pediatric sub-specialty. With over 50 locations throughout Ohio, signature programs include heart, cancer, gastroenterology and neonatology care, all of which are internationally recognized. Tim Robinson is CEO of Nationwide Children’s Hospital, which includes the Abigail Wexner Research Institute at Nationwide Children’s Hospital, Nationwide Children’s Hospital Foundation and The Center for Family Safety and Healing at Nationwide Children’s Hospital.
As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children’s physicians train the next generation of pediatricians and pediatric specialists. The Abigail Wexner Research Institute at Nationwide Children’s Hospital is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. Nationwide Children’s remains true to the original mission since its founding in 1892 of providing care regardless of a family’s ability to pay. More information is available at NationwideChildrens.org.
What you'll do
- The Medical Social Worker assists patients and families with complex medical and behavioral health needs, providing care coordination and facilitating communication among healthcare teams. They develop self-management skills in patients and families and monitor care transitions.
Ready to join Nationwide Children's Hospital?
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