About this role
Overview:
Hours:
Full Time, Benefits Eligible, Float Position
Shift schedule: 8am -4:30 pm Monday -Friday
Job Description Summary:
Job Description:
- Transmits accurately and literally between languages to facilitate communication between healthcare providers and patient families, also translating patient-specific healthcare instructions as appropriate.
- Clarifies non-literal translations and provides necessary cultural framing to prevent misunderstandings during healthcare interactions.
- Clearly explains the role of a Medical Interpreter to both the patient and the patient's family and healthcare provider to ensure smooth cooperation.
- Serves as an essential resource to healthcare providers in delivering culturally competent care and to patients and families regarding NCH's culture and practices.
- Abides by the Medical Interpreter Code of Ethics, maintaining confidentiality, demonstrating a non-judgmental attitude, respecting patient self-determination, disclosing conflicts of interest, and upholding professional boundaries.
- Completes thorough documentation of provided interpreter services and performs additional duties such as coordinating with other agencies for patient and family services.
- Regularly seeks professional development through continuing studies and training, and maintains adhearance to organization policies and procedures.
Education Requirement:
- High School Diploma or equivalent, required.
- Two years of college education, preferred.
- Completed accredited medical interpreter training, required.
- Formal interpreter training, required.
Licensure Requirement:
Certifications:
Valid National Certificate in Healthcare Interpreting CHI or CMI or certification within 12 months of hire, required.
Skills:
- Bilingual. Fluency in foreign language and English, required.
- Effective customer service, communication and interpersonal skill.
Experience:
- Experience interpreting in a health or human service organization, required.
- One year of experience in a health care organization or interpreting in a health care of social service organization, preferred.
Physical Requirements:
OCCASIONALLY: (none specified)
FREQUENTLY: (none specified)
CONTINUOUSLY: (none specified)
Additional Physical Requirements performed but not listed above:
(not specified)
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
Other facts
About Nationwide Children's Hospital
Nationwide Children’s is one of America's largest pediatric hospitals, an international leader in research and is ranked in all 10 specialties on U.S. News & World Report’s 2025-26 “America’s Best Children’s Hospitals” list. Our staff, comprised of 1,600 medical professionals and over 16,000 employees, provides state-of-the-art pediatric care for 1.8 million patient visits annually. And, according to the Children’s Hospital Association, Nationwide Children's is the #1 provider of pediatric surgery in the country.
Our doctors represent every major pediatric sub-specialty. With over 50 locations throughout Ohio, signature programs include heart, cancer, gastroenterology and neonatology care, all of which are internationally recognized. Tim Robinson is CEO of Nationwide Children’s Hospital, which includes the Abigail Wexner Research Institute at Nationwide Children’s Hospital, Nationwide Children’s Hospital Foundation and The Center for Family Safety and Healing at Nationwide Children’s Hospital.
As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children’s physicians train the next generation of pediatricians and pediatric specialists. The Abigail Wexner Research Institute at Nationwide Children’s Hospital is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. Nationwide Children’s remains true to the original mission since its founding in 1892 of providing care regardless of a family’s ability to pay. More information is available at NationwideChildrens.org.
What you'll do
- The Medical Interpreter facilitates communication between healthcare providers and patients with limited English proficiency, ensuring accurate translations and cultural context. They also clarify non-literal translations and maintain confidentiality while providing essential support to healthcare providers and patients.
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