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Optical Lab Manager - Eyeglasses
full-timeJacksonville

Summary

Location

Jacksonville

Type

full-time

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About this role

Company Description

Join Eyeglass World and lead the team that brings our eyewear and quality eye care to life! With 100+ stores nationwide, we are known for fashion-forward styles, affordable prices, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.comWorking at Eyeglass World also means you are a part of a larger family of brands, National Vision. At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all. 

As a Lab Manager, you’ll oversee daily lab operations, guide a skilled team, and ensure every pair of glasses meets the highest standards of accuracy and quality. You will manage workflow, maintain lab equipment, and train team members in technical processes and quality control. Your leadership keeps production smooth and precise, so customers leave seeing clearly and looking their best.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What Would You Do? The Specifics?

  • Optimizes and oversees the Lab to ensure efficiency and compliance with company’s policies and operational guidelines.
  • Identifies areas of opportunity and creates an action plan for improvement. Provides world-class service by treating customers with respect, providing prompt and courteous service, and listening and understanding their needs.
  • Executes same day service using “Ready When Promised” production board.
  • Performs machine maintenance to ensure that all lab equipment is clean and in good working order according to standards.  Addresses immediately all equipment malfunctions and informs the General Manager and retail staff of any production delays.
  • Ensures that all safety rules and standards are followed, including making sure that all Lab Technicians, wear protective eyewear in the lab at all times.
  • Assists in controlling inventory shrinkage through the monitoring and recording of breakage and accurate inventories.  Ensures that the store maintains a proper level of lenses and lab supplies to provide prompt customer service.
  • Supervises and motivates Lab Technicians and ensures the timely completion of day-to-day functions.
  • Assists the General Manager with recruiting, selecting and retaining a high caliber lab staff. 
  • Delegates work functions to team members in an appropriate manner in order to maximize organizational goals and individual development.
  • Ensures lab associate scheduling complies with payroll guidelines while considering skill level.
  • Ensures that all lab associates are properly trained on all lab equipment and they continue to develop their knowledge of laboratory techniques. Partners with the Training Department and Employee Relations to ensure all training and development occur on time and when needed for each associate.
  • Completes annual performance reviews along with continuous coaching conversations with all associates.

Qualifications

 

    Additional Information

    At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.  

    Our Benefits Include: 
    * Health & Dental Insurance 
    * 401k Retirement Savings 
    * Flex Spending Account 
    * Generous Paid Time Off & Company Holidays 
    * Parental Leave
    * Employee Eyewear Discount

    Focus on Professional Growth and Career Fulfillment: 
    * Training Programs: Develop your skills and knowledge with our comprehensive training offerings. 
    * Educational Courses: Gain access to courses that support both your personal and professional development. 
    * Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term. 

    At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

    We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

    Other facts

    Tech stack
    Lab Operations,Team Leadership,Quality Control,Customer Service,Machine Maintenance,Inventory Management,Training,Scheduling,Performance Reviews,Safety Compliance

    About National Vision

    National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico.

    We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care and eyewear for value-seeking and lower-income consumers.

    Retail brands include America’s Best, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases, and an e-commerce website DiscountContacts.com, offering a variety of products and services for customers’ eye care needs.

    Team size: 10,001+ employees
    LinkedIn: Visit
    Industry: Retail
    Founding Year: 1990

    What you'll do

    • The Lab Manager oversees daily lab operations, manages workflow, and ensures that every pair of glasses meets high standards of accuracy and quality. They also supervise and motivate lab technicians while maintaining compliance with safety and operational guidelines.

    Ready to join National Vision?

    Take the next step in your career journey

    Frequently Asked Questions

    What does a Optical Lab Manager - Eyeglasses do at National Vision?

    As a Optical Lab Manager - Eyeglasses at National Vision, you will: the Lab Manager oversees daily lab operations, manages workflow, and ensures that every pair of glasses meets high standards of accuracy and quality. They also supervise and motivate lab technicians while maintaining compliance with safety and operational guidelines..

    Why join National Vision as a Optical Lab Manager - Eyeglasses?

    National Vision is a leading Retail company.

    Is the Optical Lab Manager - Eyeglasses position at National Vision remote?

    The Optical Lab Manager - Eyeglasses position at National Vision is based in Jacksonville, Florida, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Optical Lab Manager - Eyeglasses position at National Vision?

    You can apply for the Optical Lab Manager - Eyeglasses position at National Vision directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about National Vision on their website.