Senior Stakeholder Engagement Lead - NESO

About the role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

National Energy System Operator (NESO) are looking for a Senior Improvement Lead to join the Connections Reform Hub team, providing the interface between NESO and network operators as part of implementation of Connections Reform. Working with Transmission Owners (TOs), Distribution Network Operators (DNOs) and NESO subject matter experts, the role will promote and foster a collaborative way of working, identifying blockers, risks and opportunities to inter-network processes.

As the Senior Improvement Lead, you will chair and facilitate workshops/meetings under the Joint Industry Governance structure, supporting delivery of Connections Reform for our collective customers. The role will work across all areas of Connections Reform, developing oversight on plans and processes, and supporting solution development for complex problems.

This role is a 12 month FTC and can be based from Wokingham, Warwick or Glasgow, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. 

Key Accountabilities

• Working in and leading virtual teams to develop processes

• For collaborating with our network partners

• Driving coordination of parties to integrate ways of working and focus on implementing tangible improvements to the Connections process

• Establishing and building relationships with internal stakeholders and external partners

• Representing the Hub team within internal and external governance models, championing inter-network ways of working

• Producing high quality, accurate outputs on complex subject matter in short timescales 
• Ensuring clarity and engagement is maintained across both internal and external stakeholders

About you

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who has: 

• Passion about delivering new ways of working for the benefit of industry and customers
• Proven interpersonal and relationship building skills with customers and wider colleagues

• Strong analytical and project management skills, with the ability to link thinking across a large, complex programme
• Excellent facilitation and creative problem solving skills

• Solid understanding of the energy industry and connections process including the impact of reform

• Strong communication skills with excellent writing and presenting ability 

About what you’ll get

A competitive salary between £61,000 – 72,500 – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

About us

The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.

Join us and empower your potential, energise our team, and be part of something bigger.
Your energy, our future, together.

About the National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.  

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More information

This role closes on 11/02/2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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