About this role
Job Description:
Competitive Pay – Awesome Benefits!
Work Type: Full Time– 40 hours per week
Stafford Village- 31 units located in Worthington, Ohio, and InCare Suites - 40 units located in Columbus, Ohio are senior apartment communities with a team of property management professionals that are unmatched in the area!
National Church Residences is the nation’s largest provider of affordable senior housing and health care services.
We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!
Key Responsibilities
- Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
- Assume responsibility for coordinating programs and activities for residents
- Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
- Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
- Develop a Resource Directory that includes a listing of state and/or local service providers
- Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
- Provide quality customer service to all residents, addressing concerns and assisting with basic needs
- Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
- Monitor, document, and relay any feedback or concerns from residents and their families
- Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills
Qualifications
Education: Bachelor’s degree in social work or a related field preferred.
Experience:
- Two or more years of experience delivering social services to elderly and/or family populations preferred.
- Working knowledge of supportive services and local community resources.
- Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.
In return, National Church Residences offers an excellent total reward package that includes:
- Medical & Rx (both PPO & HDHP w/HSA) – including coverage for Fertility
- Dental, Vision, Life, AD&D, Accident, Hospital Indemnity, Critical Illness & Pet Telehealth (Airvert)
- Flexible Spending accounts for health, dependent care, transportation and parking
- Parental Leave for 4-weeks @ 100% pay
- Short & Long-term Disability coverage – 100% company-paid
- Paid Time Off (PTO) and Paid Holidays
- Reimbursement for Tuition expenses
- Employee Discounts including Tickets, Retail, etc.
- Well-being Programs including EAP, Tobacco Cessation, Weight-loss, Women’s Reproductive support, and more
- 401(a) & 403(b) Retirement plans with an automatic 3% company contribution plus another 3% matching contribution
*Programs may vary depending on Full Time, Part Time or Contingent status
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
Other facts
About National Church Residences
National Church Residences supports a wide range of housing and healthcare services. As a not-for-profit organization, our vision is to enhance the quality of life for all seniors, allowing them to remain in their homes for life, and our goal is to serve 100,000 seniors by 2030.
We believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.
With over 340 communities across 27 states, we are the nation’s largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.
What you'll do
- The Service Coordinator will advocate for residents, coordinate programs and activities, and serve as a liaison to community agencies. They will also engage residents to identify needs and assist in acquiring community services.
Ready to join National Church Residences?
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