Job Description:

Title:  Accounts Payable Lead

Division: Corporate

OT Status: Nonexempt, OT eligible

Reports to:  Director of Accounting

Revision date: December 2025

Management Level / Supervises: Supervisor/A/P Coordinator

Job Classification: Accounts Payable

Job Family Group: Accounting & Finance>Accounting

PURPOSE            

According to the prescribed policies and procedures of the organization including all applicable federal, state and local regulations and under the general supervision of Director of Healthcare Accounting, the Accounts Payable Lead assumes responsibilities for assessing, monitoring, planning, and managing core Accounts Payable functions in a manner consistent with the objectives of National Church Residences. The Lead interacts with business office managers, administrators and members of other departments which requires strong interpersonal communication skills both written and verbal.

ESSENTIAL FUNCTIONS

Accounts Payable Operations & Controls

• Ensure all checks and electronic payments are issued accurately, timely, and in compliance with established internal controls and approval workflows.

• Oversee the prompt handling of AP Helpdesk inquiries, ensuring high‑quality customer service and timely resolution of issues.

• Direct the research, escalation, and resolution of invoice discrepancies, ensuring appropriate involvement from field leadership and Procurement on site‑related payment delays, vendor disputes, and compliance matters.

• Provide leadership on Accounts Payable projects, including system upgrades, process automation initiatives, and new technology implementations.

• Design, document, and implement new internal processes and procedures to strengthen operational efficiency and internal controls.

• Maintain comprehensive, up‑to‑date written AP policies and procedures, ensuring alignment with organizational standards and regulatory requirements.

• Lead or coordinate training for AP staff, Central Office teams, and field personnel on new or updated processes, systems, and procedures.

• Identify, recommend, and implement continuous improvement opportunities to enhance AP accuracy, efficiency, and service delivery.

• Ensure the AP function provides timely and accurate support to Accounting during audits, including gathering documentation, responding to inquiries, and ensuring compliance with audit standards.

Leadership & Staff Development

• Manage, mentor, and develop direct reports (AP Coordinator), including conducting performance evaluations, providing ongoing coaching, and supporting professional growth.

Cash Management & Administrative Support

• Update and maintain daily bank balances on the cash projection sheet to support accurate cash‑flow forecasting.

• Assist with incoming mail processing as needed to support departmental workflow and coverage.

• ‑Functional Collaboration

• Partner with Procurement (Insurance) to maintain and update Surety Bonds for Resident Trust accounts, ensuring compliance with regulatory and contractual requirements.
• Assist with annual applications, renewals, and required filings related to Healthcare accounting, ensuring accuracy and timely submission.

EXPECTATIONS

• Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.

• Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

• With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

• Performs other duties as assigned.

JOB SPECIFICATION SHEET— Accounts Payable Lead

Education:          Associate’s degree in Accounting or related field or commensurate experience.

Experience:        Minimum of 3 years’ in Account Payable. Previous management experience preferred. Must be detail oriented with strong analytical, organizational, time management and problem-solving skills. Requires a basic understanding of accounting principles.

Mental:                Must have excellent communication, comprehension, and interpersonal skills.  Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.

Skills:                    Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.  Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.  Must be able to successfully lead others in an environment of complexity.

Must have strong motivational skills and a high emotional intelligence quotient (EQ)

Travel:                  Rare

Licensure:           N/A

                                _

Vision:                  Normal: Consistent with standard workflow.

With respect to said job description, estimate the daily time spent performing the following activities.

Rare ( R) = 0-24%; Sometimes ( S) = 25-49%; Frequent ( F) = 50-74%; Continuous ( C) = 75% plus

R = Climbing                                       R = Stooping                       Lifting / Carrying;              S = 10-25 lbs.

S = Standing                                       R = Pushing                                                                         S = 26-50 lbs.

F = Sitting                                            R = Pulling                                                                           R = 51-75 lbs.

S = Walking                                         R = Driving                           `                                               R = 76 plus lbs.

Working Conditions:                      Office based. Due to occasional work in long term care facilities, exposure to some disagreeable conditions such as noise, odors, illness, infection and physical contact with disruptive residents.

Consequences of Errors:               Substantial. High monetary responsibility.

Supervision Received:                   General supervision:  Employee generally operates by himself/herself checking with supervisor when in doubt.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.