About this role
Job DetailsJob Location: Advanced Window Systems - Ferris, TX 75125Position Type: Full TimeJob Category: Advanced Window SystemsOverhead Door Sales & Service Manager
Location: AWS (Advanced Window Systems) – DFW
Role Summary
This is a build-it-right, own-it end-to-end leadership role.
AWS is expanding beyond windows and entry doors to launch a full residential and light commercial overhead door sales and service operation. The Overhead Door Sales & Service Manager will be responsible for standing this business up from the ground up — technically, operationally, and commercially.
We are looking for a highly experienced overhead door service technician who knows both residential and commercial overhead door systems, understands manufacturers and sourcing, and can turn that knowledge into a profitable, scalable operation.
This role blends hands-on technical expertise with leadership, sales, and operational ownership.
Key Responsibilities
Technical & Service Leadership
Lead and perform installation, repair, and preventative maintenance for residential and light commercial overhead doors
Work across sectional, rolling steel, high-lift, operators, and related systems
Establish safety standards, service protocols, and quality expectations
Serve as the escalation point for complex troubleshooting and repairs
Train, coach, and eventually help hire overhead door technicians
Sales & Revenue Growth
Drive overhead door sales through service calls, replacements, upgrades, and new installations
Support estimating, quoting, and job scoping for both residential and commercial customers
Identify upsell and replacement opportunities
Partner with AWS leadership and sales teams to grow this new service line
Build relationships with builders, contractors, property managers, and homeowners
Program & Operations Build-Out
Build the overhead door service and sales program from scratch
Design workflows for service calls, installations, scheduling, and follow-up
Establish pricing models, margins, and service rates
Set up inventory, truck stock, and ordering processes
Create documentation and playbooks to ensure consistency and scalability
Vendor & Manufacturer Management
Identify and recommend preferred overhead door manufacturers and suppliers
Establish purchasing channels and vendor relationships
Advise AWS leadership on product selection, availability, and cost structures
Stay current on manufacturer programs, warranties, and product updates
Qualifications & Experience
5+ years of hands-on experience as an overhead door service technician
Proven experience with both residential and light commercial overhead door systems
Strong background in installation, repair, troubleshooting, and replacement
Working knowledge of major overhead door manufacturers and suppliers
Experience with estimating, quoting, or selling overhead door services preferred
Prior lead technician or supervisory experience is a strong plus
Valid driver’s license and clean driving record
What Success Looks Like
A fully operational overhead door service and sales function
Clear vendor partnerships and sourcing strategies in place
Profitable service margins and growing sales revenue
Consistent, high-quality customer experience aligned with the AWS brand
A scalable foundation to support future technician growth
Why Join AWS
AWS (Advanced Window Systems) is a proud business of Nation’s Best Holdings, LLC, one of the fastest-growing building materials and services platforms in the country
Backed by a strong parent company with the resources, scale, and long-term vision to invest in growth
Opportunity to build and lead a new business line within an established and well-capitalized organization
High level of autonomy and trust
Direct impact on revenue growth and customer expansion
Long-term leadership and career growth potential
This role is ideal for a seasoned overhead door professional who wants ownership, influence, and the chance to build something that lasts. To learn more about both AWS and Nation’s Best Holdings, LLC, visit the websites below.
https://awsdfw.com/ https://nationsbest.net
Qualifications
Other facts
About Nation's Best Texas
Nation’s Best is a company of locally branded hardware stores, home centers, and lumber yards, focusing on people and relationships, first and foremost. Having the ability to join a larger network of like-minded business people, partnering with Nation’s Best allows for continued and exponential growth opportunities in each of your local markets. Providing purchasing power, additional capital, better associate benefits, and best-practice expertise are just a few of the many things Nation’s Best can bring to your business.
What you'll do
- The Overhead Door Sales & Service Manager will lead the installation, repair, and maintenance of overhead doors while driving sales and revenue growth. This role involves building the service and sales program from scratch and establishing vendor relationships.
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