Senior DevOps/SRE Engineer

<h1><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Overview</span></strong></span></h1> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Our Engineering team at Natera is dedicated to building fast, reliable, and scalable software, prioritizing ease of testing and deployment. We develop complex cloud-based platforms on Amazon Web Services, including a robust laboratory operations system—featuring LIMS workflows, instrument and sample-tracking services—and an advanced data analytics SaaS platform with AI-powered agentic workloads.</span></span></p> <p>&nbsp;</p> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">We are seeking a highly skilled and motivated </span><strong><span style="font-size: 14px;">Senior DevOps/SRE Engineer</span></strong><span style="font-size: 14px;"> to join our distributed engineering team. This role is crucial for establishing and maintaining robust, scalable, and secure development and operations practices across multiple, autonomous product teams.&nbsp;</span></span></p> <p>&nbsp;</p> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">This position acts as an embedded DevOps/SRE expert and internal consultant, partnering directly with product teams to understand the requirements and coordinate releases, resolve issues, and improve the release process - while aligning with centralized cloud, platform, and security standards.&nbsp;</span></span></p> <p>&nbsp;</p> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">The ideal candidate will possess deep expertise in cloud infrastructure, automation, CI/CD pipelines, software release management and governance, with a proven ability to enable and coach other teams.</span></span></p> <h1><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Primary Responsibilities</span></strong></span></h1> <ul> <li> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Release Management</span></strong></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Own the entire </span></span><span style="color: #444746;"><span style="font-size: 14px;">Laboratory Operations Software </span></span><span style="color: #1f1f1f;"><span style="font-size: 14px;">release process execution, ensuring smooth and timely software releases with minimal downtime.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Continuously monitor the effectiveness of the release process and implement improvements to increase efficiency, reduce errors, and enhance overall quality.</span></span></p> </li> </ul> </li> <li> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">DevOps and SRE Enablement</span></strong></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Act as an internal consultant and subject matter expert, coaching individual product teams on best-in-class DevOps practices, including infrastructure-as-code (IaC), monitoring, logging, and security integration.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Embed with development teams to assess and improve DevOps maturity, delivery practices, and operational readiness.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Design and implement a variety of projects to support&nbsp; extreme growth of complexity of applications as well as to enable innovation.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Provide hands-on guidance in CI/CD, cloud infrastructure usage, Kubernetes operations, and observability.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Help teams adopt existing infrastructure, platforms, and tooling provided by central Cloud / Platform teams.</span></span></p> </li> </ul> </li> <li> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Standards, Guardrails and Governance&nbsp;</span></strong></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Promote and reinforce technical standards, guardrails, and best practices that allow teams to operate autonomously while remaining compliant and secure.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Guide teams in applying organizational expectations around reliability, security, and cost management through automation rather than manual controls.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Serve as a feedback channel to central platform and cloud teams, sharing adoption challenges and improvement opportunities.</span></span></p> </li> </ul> </li> <li> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Automation and Delivery</span></strong></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Continuously improve and automate infrastructure provisioning, configuration management, application deployment, and testing using tools like Terraform, Kubernetes and CI/CD.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Advocate for automation-first approaches to reduce operational toil and risk.</span></span></p> </li> </ul> </li> <li> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Reliability and Operations</span></strong></span></p> </li> </ul> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Partner with teams to define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational dashboards for their services.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Guide teams through incident response, post-incident reviews, and reliability improvements.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Identify systemic reliability issues and escalate platform-level concerns to the appropriate owning teams.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Drive capacity planning and performance tuning activities to ensure scalability and efficiency.</span></span></p> </li> </ul> <ul> <li> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Troubleshooting and Support</span></strong></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Provide expert-level support for complex infrastructure and deployment issues escalated by the product teams.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Assist teams in root cause analysis and long-term remediation</span></span></p> </li> </ul> </li> <li> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Documentation and Knowledge Sharing</span></strong><span style="font-size: 14px;">&nbsp;</span></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Create and maintain clear documentation, runbooks, release process, CI/CD pipelines, and regression testing procedures&nbsp;</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Maintain comprehensive documentation of the release process, CI/CD pipelines, and regression testing procedures</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Share best practices and lessons learned across teams to raise overall DevOps maturity.</span></span></p> </li> </ul> </li> </ul> <h1><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">Qualifications</span></strong></span></h1> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">7+ years of professional software engineering experience building production-grade systems with emphasis on automation, integrations and infrastructure tooling</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Problem-Solving: Excellent problem-solving skills with the ability to troubleshoot complex issues in a fast-paced environment.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Excellent communication, coaching, and collaboration skills, with the ability to work effectively across teams and convey technical concepts to non-technical stakeholders.</span></span></p> </li> </ul> <p><br><br></p> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">KNOWLEDGE, SKILLS, AND ABILITIES:</span></strong></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Deep understanding of Site Reliability Engineering (SRE) principles, including SLIs, SLOs, error budgets, and toil reduction.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Expertise in setting up and managing comprehensive monitoring, logging, and alerting systems</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Proven experience with incident response and leading post-incident review (post-mortem) processes.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Experience with capacity planning, performance analysis, and optimization of distributed systems.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Strong expertise in CI/CD tools (e.g., Jenkins, GitLab CI, etc.)</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Practical experience building complex CI/CD pipelines.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Proficiency in at least one programming language (e.g., Java, Python)</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Ability to read and understand Java code</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Strong command of AWS stack</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Proficiency in Docker, Kubernetes and Helm</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Experience working with databases (SQL, MySQL, PostgreSQL)</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Version control systems (e.g., Git)</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Experience working with Terraform</span></span></p> </li> </ul> <p><br><br></p> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">PREFERRED QUALIFICATIONS:</span></strong></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Knowledge of various regression testing frameworks and tools (e.g. JUnit).</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Experience with Agile/Scrum methodologies.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Experience working in regulated environments like healthcare</span></span></p> </li> </ul> <p><br><br></p> <p><span style="color: #1f1f1f;"><strong><span style="font-size: 14px;">PHYSICAL DEMANDS AND WORK ENVIRONMENT:</span></strong></span></p> <ul> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Duties are typically performed in an office setting.</span></span></p> </li> <li> <p><span style="color: #1f1f1f;"><span style="font-size: 14px;">Duties may require working outside normal working hours (evenings and weekends) at times.</span></span></p> </li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</div><div class="title">Remote USA</div><div class="pay-range"><span>$140,200</span><span class="divider">&mdash;</span><span>$175,200 USD</span></div></div></div><div class="content-conclusion"><p><strong>OUR OPPORTUNITY</strong></p> <p>Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.</p> <p>The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.</p> <p><strong>WHAT WE OFFER</strong></p> <p>Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!</p> <p>For more information, visit <a href="http://www.natera.com/" data-cke-saved-href="http://www.natera.com/">www.natera.com</a>.</p> <p>Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.</p> <p>All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.</p> <p><em>If you are based in California, we encourage you to read this important information for California residents.&nbsp;</em></p> <p>Link: <a href="https://www.natera.com/notice-of-data-collection-california-residents" target="_blank">https://www.natera.com/notice-of-data-collection-california-residents/</a></p> <p>Please be advised that Natera will reach out to candidates with a @<a href="http://natera.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://natera.com&amp;source=gmail&amp;ust=1657718972773000&amp;usg=AOvVaw3zRwaIiu7070kJKNG4hjRm">natera.com</a>&nbsp;email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.</p> <p>For more information:<br>- <a href="https://www.bbb.org/article/tips/12261-bbb-tip-employment-scams" target="_blank">BBB announcement on job scams</a>&nbsp;<br>- <a href="https://www.fbi.gov/investigate/cyber" target="_blank">FBI Cyber Crime resource page</a>&nbsp;</p></div>