Product Engineer, Customers
full-time•United States
Summary
About this role
(Remote — North America)
Nango (YC W23) is a developer infrastructure company and the leading provider of API access for agents and apps. It enables AI applications to connect to the real world through integrations.
More than 200 paying customers rely on Nango today, including Replit, Linux, and Vapi. We are a YC-backed, multi-million ARR company with a team of 10 from AWS, Snyk, Netlify, Uber, Samsara, and more.
We are hiring a customer-oriented Product Engineer to work on the front lines of Nango’s product and customer success. This is a highly impactful full-stack role focused on helping key customers and prospects build powerful integrations, unblocking complex implementations, and shipping product improvements quickly.
This role sits at the intersection of engineering, product, customer success, and go-to-market.
What You’ll Do
Work closely with key customers to guide them through integration builds, implementations, and scaling with Nango.
Build and ship product features requested by customers, with fast turnaround and high quality.
Take projects end-to-end: understand customer needs, design the right solution, implement it, and polish it through iteration.
Serve as a direct feedback loop into the product roadmap by identifying gaps, pain points, and strategic opportunities.
Support complex customer use cases through Slack, calls, pairing sessions, and technical deep dives.
Partner with prospects during evaluations and POCs, helping them ramp up quickly and succeed early.
Debug challenging integration or platform issues and drive them to resolution with speed and ownership.
Collaborate daily with engineering on execution, product on prioritization, and go-to-market on account health and expansion.
Operate in a high-paced environment, balancing multiple customer threads while continuing to deliver product improvements.
Who You Are
5+ years of full-stack engineering experience, comfortable contributing across backend and frontend.
Strong product sense: you can translate customer needs into the right long-term product solutions.
Enjoy working directly with customers and take pride in helping them succeed.
Excellent communicator with native-level English, able to build trust and clarity with technical teams.
Comfortable debugging complex systems and solving real-world integration challenges.
Able to multitask effectively and thrive in a fast-moving, high-ownership environment.
Professional, optimistic, and proactive: you represent Nango with speed, clarity, and excellence.
Comfortable with ambiguity and excited to operate at the heart of product and customer impact.
Based in North America
Bonus Points
Experience in developer tools, APIs, or integration platforms.
Prior work in customer-facing engineering roles.
Startup experience in high-growth, high-velocity environments.
This is a unique role for someone who wants to combine deep engineering work with direct customer impact. You will be at the center of the value Nango delivers: helping teams succeed today, while shaping what the product becomes tomorrow.
If you enjoy building quickly, working closely with customers, and owning critical product improvements end-to-end, we would love to hear from you.
What you'll do
- The Product Engineer will work closely with key customers to guide them through integration builds and implementations while shipping product features quickly. They will also serve as a feedback loop into the product roadmap by identifying gaps and supporting complex customer use cases.
About Nango
Nango (W23)A single API for all your integrations nango.dev nangohq San Francisco 6 people B2B Software and Services Engineering, Product and Design nango.dev nangohq Founders Bastien Beurier French & American. Grew up in Paris and worked in San Francisco. Recidivist founder (2 x YC). Previously senior platform engineer at Uber. Also worked at Lantern, Trip.com, Triplebyte. Robin Guldener Founded Nango after seeing first hand how hard it to build product integrations between SaaS. Previously co-founded Avrios, a B2B SaaS for car fleet management, and grew it to 1000+ customers.About Nango in numbers300+ companies in production 4,000 Github stars 2,000+ community members 250+ supported integrations $2M in funding 2023: released & Y CombinatorProductAt Nango, we make it easy for every engineer to integrate their software with external APIs. We do this with an open-source platform for all product integrations. Companies spend $2B annually on building product integrations, but still lose billions more in lost deals due to missing integrations. Nango lets companies integrate once and instantly access 250+ integrations, minimizing engineering cost whilst winning more deals.Why JoinFully remote: We hire from many countries. There are no Nango offices. We use modern tools & processes. We optimize for outcomes over hours worked, whilst delivering our best work. Open-source developer tool: Being open source lets us serve developers worldwide in a transparent and collaborative way. We build delightful tools for builders of delightful software. World-class team: We worked on similar topics at scale. We are backed by top-tier US investors, including Y Combinator. We worked extensively in Silicon Valley at companies like Uber and scaled startups before. We're at a magic moment: We are witnessing very encouraging traction & customer enthusiasm. You will be pivotal in revolutionizing how software connects with each other through integrations.FoundersRobin: Grew up in Zurich. Interned in Palo Alto. Coder since age 12. Previously founded Avrios and scaled it to 1000+ customers, 50+ native integrations, $10M ARR. Loves paragliding & hiking on weekends in the Swiss Alps. Bastien: French & American. Grew up in Paris and worked in San Francisco. Recidivist founder (2 x YC). Previously senior platform engineer at Uber. Also worked at Lantern, Trip.com, Triplebyte. Interested in classical music, traveled the world a full year in 2018.TechTypescript Node React Postgres Docker
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Frequently Asked Questions
What does a Product Engineer, Customers do at Nango?
As a Product Engineer, Customers at Nango, you will: the Product Engineer will work closely with key customers to guide them through integration builds and implementations while shipping product features quickly. They will also serve as a feedback loop into the product roadmap by identifying gaps and supporting complex customer use cases..
Is the Product Engineer, Customers position at Nango remote?
The Product Engineer, Customers position at Nango is based in United States, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Product Engineer, Customers position at Nango?
You can apply for the Product Engineer, Customers position at Nangodirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.