About this role
This position performs a variety of duties in the Dining and Catering Services Department to provide the best quality care to patients, employees, and visitors. Duties may include, but are not limited to: serving/preparing food for Orchard Dining room service, serving/preparing food for the Plane Tree Cafe, the processing of diet orders, selection of appropriate menus, utilization of modified/regular standardized recipes, distributing patient trays, operating equipment needed in service areas, operating cash registers, customer service and set up, preparation, service and cleanup of catered events, working in the pot and pan or dish room areas and restocking and maintaining areas.
Responsibilities
(40%) Oversees, inspects and monitors the timely preparation, set-up, replenishment, accuracy, temperature, appearance and service of designated menu items and equipment in all service areas prior to the start up of service. Assures temperatures are being recorded.
(35%) Requests supplies needed and prepares all types of foods by appropriate method of cookery, utilizing proper food handling techniques, and following standardized recipes.
(25%)* Adherence to proper sanitation standards and cleaning schedules.
OTHER DUTIES AND RESPONSIBILITIES:
Reports any major concerns (i.e. spoiled products, unsafe food items, schedule coverage and staffing shortages).
Meets the special needs of customers and patients.
Assembles patient trays and delivers them to patient areas.
Requests supplies needed and assures proper labeling and storage of food products and/or menu order sheets.
Records statistical data required (actual quantities produced and used, meal count records).
Responsible for accuracy of standardized recipes, acknowledges diet orders utilizing EPIC and CBORD computer systems.
Operates cash registers. Monitors tray line for accuracy and appearance.
Sets up, serves and cleans up a variety of catered events (buffets, luncheons, teas, etc.).
Identifies and understands the different diets in accordance with the diet manual.
Assists co-workers to prepare food items required for assigned areas, utilizing proper food handling techniques and following standardized recipes.
Maintains proper sanitization standards and follows regular cleaning schedules in assigned areas.
Follows Health Department Regulations, The Joint Commission (JCAHO), Michigan Occupational Safety and Health Administration (MIOSHA), and other regulatory agencies.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
Employees are required to take a Computer Skills Assessment via the learning management system upon hire.
Certifications and Licensures
N/A
Required Education
High School Diploma or GED
Other Information
EXPERIENCE, TRAINING AND SKILLS:
Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.
Knowledge of food preparation, service and modified diet restrictions as normally acquired through 1 to 3 years’ experience working in a medical care facility or similar setting preferred.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.
Other facts
About MyMichigan Health
MyMichigan Health is a partnership of health providers, services and facilities in the heart of Michigan. It is a non-profit, tax-exempt health system affiliated with the University of Michigan Health. As a non-profit, all excess revenues go back into providing care, upgrading services, fairly compensating employees and creating a supportive work environment. The quality of its medical facilities and campuses have been enhanced by the generosity of local foundations and donors.
Serving more than one million residents in a 26-county region, MyMichigan Health acts as a parent organization with various joint ventures and management contracts. In fiscal year 2025, MyMichigan Health provided $243 million in community benefits and other uncompensated care.
MyMichigan also contributes significantly to the health of its local economies. Listed by Forbes among ‘America’s Best Employers by State’ for four consecutive years from 2022 to 2025, as well as named to Forbes’ list of ‘America’s Best Employers for Healthcare Professionals’ in 2025, MyMichigan is a major employer in all the areas it serves with employees having earned $815 million in wages and $147 million in benefits in fiscal year 2025.
Systemwide, MyMichigan has:
• More than 13,200 employees and operational support staff
• More than 2,400 providers credentialed within MyMichigan Health
• Annual gross revenues of approximately $5.1 billion for fiscal year 2025
• Assets valued at $2.4 billion as of June 30, 2025
• 1,123 reportable beds
What you'll do
- The Dining and Catering Aide oversees food preparation and service, ensuring quality and adherence to dietary needs. They also handle customer service, catering events, and maintain sanitation standards.
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