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Eyewear Customer Service/Sales Advisor Part Time
part-timeWellesley$0k - $0k

Summary

Location

Wellesley

Salary

$0k - $0k

Type

part-time

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About this role

About the role
See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required. 

The wage range for this position is $16.10 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage. 

You Will

  • Provide patients with exceptional customer service by understanding and advising the patient’s needs 
  • Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit 
  • Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust 
  • Provide patients with comprehensive explanation of insurance benefits 
  • Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear 
  • Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
  • Collaborate with doctor(s) and team members to provide seamless patient experience
  • Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
  • Participate in other office duties as assigned

About You

  • Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) 
  • A proactive approach to problem solving with an entrepreneurial spirit 
  • Willing to learn about industry, product, and services 
  • Ability to sell with a desire to meet office goals with a “can do” attitude 
  • Friendly, caring, and patient-centric person who thrives in a fast-paced environment 
  • Team player who is willing to collaborate to provide the best patient experience 

Growth With Us

  • Grow and develop your career through role specific training programs 
  • Participate in our Vision coverage and associate discounts on our products 

Introduction | MyEyeDr. 

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. 

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. 

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

 

 

Other facts

Tech stack
Customer Service,Sales,Eyewear Selection,Product Knowledge,Sales Plan Achievement,Relationship Building,Insurance Benefit Explanation,Eyeglass Fitting,Eyeglass Adjustment,Optometric Task Completion,Team Collaboration,Brand Philosophy Communication,Problem Solving,Proactive Approach,Patient-Centric,Fast-Paced Environment

About MyEyeDr.

MyEyeDr. empowers our patients to live their best lives by providing comprehensive eye care and an expansive selection of eye wear solutions. Our trusted community of doctors and team members make personalized vision healthcare accessible for everyone. Together, we are committed to giving the gift of great vision, helping our patients see and do more.

Founded by Sue Downes in 2001, we’ve grown to more than 800 offices across 28 states. Alongside our exponential growth, our employees have built meaningful careers helping patients see and look their best.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Hospitals and Health Care
Founding Year: 2001

What you'll do

  • The role involves providing exceptional customer service by understanding patient needs and advising them on eyewear, frame, and lens selection using product knowledge. Additionally, the consultant must consistently meet sales goals by cultivating patient trust and handling administrative tasks in partnership with the optometrist.

Ready to join MyEyeDr.?

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Frequently Asked Questions

What does MyEyeDr. pay for a Eyewear Customer Service/Sales Advisor Part Time?

MyEyeDr. offers a competitive compensation package for the Eyewear Customer Service/Sales Advisor Part Time role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Eyewear Customer Service/Sales Advisor Part Time do at MyEyeDr.?

As a Eyewear Customer Service/Sales Advisor Part Time at MyEyeDr., you will: the role involves providing exceptional customer service by understanding patient needs and advising them on eyewear, frame, and lens selection using product knowledge. Additionally, the consultant must consistently meet sales goals by cultivating patient trust and handling administrative tasks in partnership with the optometrist..

Why join MyEyeDr. as a Eyewear Customer Service/Sales Advisor Part Time?

MyEyeDr. is a leading Hospitals and Health Care company. The Eyewear Customer Service/Sales Advisor Part Time role offers competitive compensation.

Is the Eyewear Customer Service/Sales Advisor Part Time position at MyEyeDr. remote?

The Eyewear Customer Service/Sales Advisor Part Time position at MyEyeDr. is based in Wellesley, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Eyewear Customer Service/Sales Advisor Part Time position at MyEyeDr.?

You can apply for the Eyewear Customer Service/Sales Advisor Part Time position at MyEyeDr. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about MyEyeDr. on their website.