Senior Cyber Security Engineer

Grade: 9/10  
Salary range: $129,464- $142,665 + super 
Duration: Ongoing 
Location: Hybrid working arrangements in place – in office requirement to attend Sydney McKell offices on Tuesdays and Thursdays, which is subject to change based on applicable DCS workplace policies. 

About the team 

This role sits within the NSW Telco Authority Cyber Security – IT Apps & Data team.  

An exciting ongoing opportunity has arisen for Senior Cyber Security Engineer to join the NSW Telco Authority, a rapidly growing agency within the Department of Customer Service.  

The successful candidate will provide expert technical infrastructure, application, and data solutions to improve resilience against NSW's cyber security threats and vulnerabilities. The role also supports whole of government (WoG) responses to cyber security issues and risks to the NSW Government and contributes to strengthening the NSW Government's cyber security posture. 

You will be joining a friendly, fast-paced, dynamic and diverse team of four who are passionate about keeping people and places safe.  

We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.  

Your responsibilities will include 

• Engaging and Collaborating with business and technology stakeholders to support the mitigation of cyber identified ICT environment vulnerabilities, incidents, threats, and trends to improve cyber security posture 
  
• Developing and leading Cyber IT projects to ensure continuous improvement of the NSW Government's cyber security posture 
  
• Consulting on potential cyber security risks in the NSW Government Infrastructure, Applications, and Data ensuring ongoing compliance with Agency's cyber security policies and Cyber Security Policy 
  
• Analysing and assessing cyber threats to government services, assets, and information to determine attribution, motivation and capability 
  
• Developing and maintaining cyber security technical documentation in line with project and operational requirements ensuring documentation practices are maintained and adhered to 
  
• Providing technical leadership and guidance in designing, configuring, and maintaining latest industry trends and to support the latest IT and cyber security risks and solutions to provide recommendations on best practices for cyber security posture across NSW Government 

For more information on the role and its accountabilities, click here to view the role description. 

To be successful in this role you will demonstrate 

• Essential Security Clearance: Ability to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
  
• Relevant Qualifications: You will hold certifications in IT, Cyber Security and/or Infrastructure and cloud systems qualifications
  
• Exceptional Cloud Experience: Strong knowledge or experience working with Windows, Unix, and Hypervisor, with a specific affinity for Cloud platforms
  
• Problem Solving Acumen: You love solving problems by thinking outside the box and finding new angles to approach them
  
• Collaborative Nature: Being a team player is key, you must be able to work well in teams and collaborate across different stakeholders and business areas  
  
• Project Management: An ability to work effectively on simultaneous projects within defined timeframes and in an environment of conflicting and changing priorities
  
• Strong Stakeholder Engagement: Your communication and coordination skills will be integral to this role. You will be able to demonstrate this skill in forums such as working groups, committee meetings, and stakeholder consultations 
  
• Industry Knowledge and Awareness: An ability to maintain up-to-date knowledge on ICT, cyber security, and cyber risk trends
  

About NSW Telco Authority 
 
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. 

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.  

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.  

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. 

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. 

We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability. 

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. 

For more information, go to NSW Telco Authority 

Salary Grade 9/10, with the base salary for this role starting at 129,464 base plus superannuation

For enquiries relating to recruitment please contact Fiona Glover via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 9:59am, Friday 13th February 2026

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process