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Regulatory Services Officer
full-timeSydney$84k - $92k

Summary

Location

Sydney

Salary

$84k - $92k (AUD)

Type

full-time

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About this role

  • Join SafeWork NSW and make a real difference in workplace safety across the state
  • Clerk Grade 3/4 with a salary range of $84,659 - $92,701
  • Ongoing role based in Newcastle, Wollongong, Parramatta or Gosford

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

SafeWork NSW has just transformed to become a modern, strong, and independent Work Health and Safety Regulator. As part of this change, we have an opportunity within our Investigations & Enforcement Directorate which is responsible for leading the investigation of Work Health and Safety incidents and for leading and contributing to 1st response activities for critical WHS incidents. The Directorate also manages the High-Risk Workplace and Repeat Offender Program as well as the SafeWork’s Enforceable Undertakings function.  More broadly the Directorate also leads and or contributes to building and maintaining critical partnerships and relationships with other regulators, communicates WHS regulatory outcomes and lessons learnt to industry and the community.   

About the role:

This role is well suited to a motivated Regulatory Services Officer who thrives in a high‑volume, fast‑paced regulatory environment. The successful candidate will provide essential support to the Investigations and Enforcement Directorate and will work across a wide variety of interesting and diverse tasks.

Key responsibilities include:

  • Provide high level administrative support to Investigating Inspectors, assisting with collating and reviewing investigation briefs of evidence.  
  • Maintaining accurate records, ensuring current and relevant information is available and relevant policies, procedures, confidentiality and privacy requirements are met. 
  • Scheduling meetings, calendar management, preparing agendas and taking accurate minutes.  
  • Assisting Inspectors and Managers with portfolios of work which includes preparing power point presentations 
  • Data entry and reporting  
  • Researching and providing analysis reports

 

To learn more about the role, please click here to download the role description.

To be successful in this role, you will: 

  • Have experience in providing a variety of administrative support services with competing priorities and be capable of working independently without direction.
  • Have advanced time management skills and an exceptional ability to prioritise work activities and requests for information in a high-volume environment. 
  • Work in a team collaboratively and share information to achieve business outcomes. 
  • Demonstrate the ability to plan and prioritise outcomes and respond flexibly to changing circumstances.
  • Achieve results through the efficient use of resources and a commitment to quality outcomes.
  • Have the ability to keep up to date with relevant legislation, policies and procedures in order to provide accurate and efficient levels of support. 
  • Demonstrate a commitment to customer service.
  • Demonstrate a high level of skills across a range of Microsoft applications.
  • Have excellent communication and relationships building skills and the ability to work with a variety of internal and external stakeholders.
  • Demonstrate discretion and confidentiality and have a proven high level of attention to detail.

How to apply:

Click ‘Apply Online’ to access our application portal and submit your application. Your application should include a cover letter and resume outlining your capabilities and experience relevant to the role and why you believe you are the right person for the role (no more than 2 pages).

Application closing date: Wednesday, 28th January 2026 (9:59AM)

For further information in relation to the advertised position please contact Kylie Stevens on 0459 862 359 or via email [email protected] 

Please note the following:  

  • You may be required to travel to other locations on an adhoc basis 
  • Interviews will be held in person 

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Natalie Caruana at [email protected]

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months. 

Other facts

Tech stack
Administrative Support,Time Management,Team Collaboration,Prioritization,Research,Data Entry,Communication,Attention to Detail,Microsoft Applications,Customer Service,Confidentiality,Record Keeping,Meeting Scheduling,Presentation Preparation,Flexibility,Discretion

About myCareer - NSW Government

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse.

We are guided by our core values of integrity, trust, service and accountability. We offer flexible working, competitive pay and conditions, and support employee health and wellbeing.

Come join us and help influence the future of our great state.

Our community guidelines:
https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Government Administration

What you'll do

  • The Regulatory Services Officer will provide high-level administrative support to Investigating Inspectors and assist with various tasks including collating investigation briefs and maintaining accurate records. The role also involves scheduling meetings, preparing agendas, and assisting with data entry and reporting.

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Frequently Asked Questions

What does myCareer - NSW Government pay for a Regulatory Services Officer?

myCareer - NSW Government offers a competitive compensation package for the Regulatory Services Officer role. The salary range is AUD 85k - 93k per year. Apply through Clera to learn more about the full compensation details.

What does a Regulatory Services Officer do at myCareer - NSW Government?

As a Regulatory Services Officer at myCareer - NSW Government, you will: the Regulatory Services Officer will provide high-level administrative support to Investigating Inspectors and assist with various tasks including collating investigation briefs and maintaining accurate records. The role also involves scheduling meetings, preparing agendas, and assisting with data entry and reporting..

Why join myCareer - NSW Government as a Regulatory Services Officer?

myCareer - NSW Government is a leading Government Administration company. The Regulatory Services Officer role offers competitive compensation.

Is the Regulatory Services Officer position at myCareer - NSW Government remote?

The Regulatory Services Officer position at myCareer - NSW Government is based in Sydney, New South Wales, Australia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Regulatory Services Officer position at myCareer - NSW Government?

You can apply for the Regulatory Services Officer position at myCareer - NSW Government directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about myCareer - NSW Government on their website.