Disciplinary Officer
(Building Operations – Legal Operations)
Building Commission NSW 

- Temporary till 30 June 2026 (with possibility of extension or ongoing)
- Clerk 5/6 / $93,295 to $102,941 plus employer's contribution to superannuation
- Location: Parramatta 4PSQ

This is an opportunity for a candidate with a background in regulatory or legal work who is keen to develop their career in complex determinations of fact and law and regulatory decision making.

About Building Commission NSW

The new Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry.

The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet the state’s housing targets.

The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture of integrity and responsibility.

Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

About the role
This position is in the Disciplinary Action Unit, which is responsible for the disciplinary process in relation to licence holders within the Building Industry. The Disciplinary Action Unit is responsible for making determinations about complex matters of fact and law and the appropriate disciplinary action in relation to licence holders, including whether to:

• Impose monetary penalties up to $220,000,
• Implement drafted licence conditions, for example imposing restrictions or requiring remediation of misconduct or governance failures and ensuring quality improvements; and/or
• Whether to suspend or cancel building licences of both small and large licenced entities in NSW, including building design professionals, builders, trades, supervisors and certifiers

This role will support the unit in ancillary functions related to the management of disciplinary proceedings and disciplinary action under the relevant schemes. It would suit a paralegal, law graduate, or regulatory professional who has an interest in regulation, and who demonstrate strong skills in paralegal duties.

In this role, you will:

• Undertake more complex legal research and other paralegal/administrative type duties;
• Proofread complex legal documents, including Notices to Show Cause and Disciplinary Decisions;
• Work collaboratively with internal stakeholders including investigators, inspectors, mediators and legal officers, as well as external stakeholders, including lawyers, traders and consumers;
• Update and maintain public and other registers, manage and oversee issuance and recovery of fines, issue documents to licence holders and assist business operations through more senior oversight of administrative functions of the unit;
• Lead data reporting and analysis for senior leadership;
• Participate in and manage continuous improvement and other quality assurance activities.

To be successful in this role:

• You will possess legal qualifications, or be close to achieving legal qualifications or have other extensive experience in regulatory decision-making support;
• You must have strong analytical written communication skills;
• You must have superior interpersonal and written communication skills and the ability to express complex issues in a concise and logical manner;
• You will possess high-level problem-solving skills;
• You will possess a high-level of working knowledge of Microsoft Office 365 products;
• You will have data analysis and reporting skills and knowledge of, and ability to implement, quality assurance and continuous improvement processes and practices.

What we need from you
An up-to-date CV and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact Afrah, Talent Advisor on [email protected]

Salary Grade 05/06, with the base salary for this role starting at $99,938 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Afrah Ahmed Saied via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday, 05th February 2026 (09:59am)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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